Receptionist

Audley Villages
Stokenchurch, England, United Kingdom
T

Restaurant Supervisor

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Failand, England, United Kingdom
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Hospitality and Restaurant manager

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Audley Villages company logo

Receptionist

Audley Villages

Stokenchurch, England, United Kingdom

Temporary•

Administrative / Clerical

We develop and run villages with the wow factor that enhance the lives of our owners, their family and their friends. Through our two brands, Mayfield Villages and Audley Villages, we offer stylish apartments and houses complete with the best facilities from bistros and bars, to health clubs and swimming pools. And, of course, exceptional service throughout. What's more, through our dedicated care teams we provide owners as well as customers out in the local community with the support they need to remain independent. It's retirement, but not as the UK has known it.

As our Receptionist you will be responsible of ensuring the highest quality of service is provided to all Audley customers. This role is highly customer centered and involves regular and diverse communication with both colleagues and owners.

The focus is on providing a warm and friendly service and setting a great example for our warm, empathetic and efficient team. You’ll also have the opportunity to be involved in the creation and running of regular hospitality events at the village.

The Ideal Candidate

  • Experience in taking reservations and handle business enquiries in a courteous and friendly manner.
  • Ability to effectively manage and help to resolve any complaints or issues.
  • Ability to delegate duties to junior colleagues, enable them to develop within their role.
  • To be fully aware of all events planned and be able to advise.
  • To have a good working knowledge of the local area and facilities available offsite.
  • Be hands on and have a flexible approach to daily duties and shift patterns.
  • Be punctual and promote team spirit.
  • Warm, professional and empathetic.

In Return You Will Receive

  • Work life balance
  • Competitive salary
  • Company pension scheme, with a 5% company contribution
  • 28 days holiday (inclusive bank holidays)
  • 50% discount on food and drinks at all of our restaurants nationwide
  • Guest suites at staff rates at all of our luxury villages nationwide
  • Excellent learning and development opportunities
  • Free membership to our employee discount portal with access to discounts at all major retailers.
  • Free membership to our Healthcare Cash Plan Scheme
  • Refer a friend bonus scheme
  • Free uniform and a lot more…

Audley Group is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. See also ‘DE&I policy/statement’

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About the company

Audley Villages

Real Estate

Audley Group builds and manages luxury retirement villages throughout the UK with twenty sites currently available and two in development. At Audley Villages, we've led the way in introducing a completely new concept in retirement living within the UK; the luxury retirement village. We've built a reputation for the sensitive renovation and redevelopment of important yet neglected buildings. We choose properties in substantial grounds in desirable locations, creating an exclusive country club in the main building, then adding a number of beautifully designed apartments and cottages around it. We also provide care within the villages and in the surrounding areas on a totally flexible basis, with as little or as much help as is needed. Our owners own their homes and enjoy full membership of the Audley Club. The result is a genuine village, complete with its own facilities and 24-hour security, yet also forming part of the wider local community. In 2016 we launched Mayfield Villages Since 2008 the Audley Group has been backed by Moorfield Group Ltd. Audley is proud to have won numerous awards across multiple categories - for the full list of our awards visit: https://www.audleyvillages.co.uk/awards For a list of vacancies and information about a career with Audley please visit https://www.audleyjobs.co.uk/