Why join the Aura Family?
We are the best in our industry! And we don't say we're the best place to work - our people do... For eight years we have been recognized as one of the Best Workplaces in Ireland. We are also proud to have been recognised as a Best Workplace for Women in 2026, for the third consecutive year.
We don't just talk about our values; we live them every single day. When you join Aura, you aren't just taking a job; you're joining a culture where:
You belong: We are proud winners of the 2026 National Inclusion and Diversity Facilities Awards, National Advancing Disability Equality Award 2025 and we hold the Investors in Diversity Silver Certification.
Inclusion isn't a buzzword here, it's our standard.
You develop: We place emphasis on learning and development, you can expect to learn and grow throughout your career.
Your wellbeing matters: Safety, Health and Wellbeing is at the heart of everything we do. We have been recognised Best Workplaces for Health & Wellbeing for the third consecutive year in 2026. In 2025 we won the All-
Ireland Safety Awards in Sport & Leisure.
Other Reasons To Join Our Team....
Friends and Family Benefit - free membership for all employees and a friend or family member in the leisure centre
Our Training Academy - opportunities to certify to the highest industry standards in a range of industry practices such as Lifeguarding, Swim Teaching, Pool Plant Operations etc
Aspire Programme - our talent development programme which gives you unrivalled access to training, development and further certification opportunities
Aura One Hub - discounts, rewards and recognition platform
EAP Programme - a free confidential comprehensive advice and support service ranging from financial and legal advice to counselling for you and your family members
A range of other benefits such as Bike to Work, TaxSaver, retail discounts, Length of Service benefit and discounted Health Insurance for employee's and dependants through the HSF Health Plans
Our vision is BIG....
Aura's vision is for a healthier and happier Ireland by improving the health and wellbeing of our nation through exercise, sport and active living.
Your mission:
Display a commitment to our vision, purpose and values
Being the first point of contact at the reception area and providing the Aura members with an exceptional customer care experience
Drive service excellence by building and developing customer relationships
Being fully up to date with all Aura programmes and service
Responding to customer queries and continuously looking for opportunities to improve customer service
Provide administrative support for the centre
Work closely with the rest of the team to ensure we are meeting the specific needs of our customers, and promote the Aura brand
Get involved in running promotions and events on your site
Promote front of house sales - take ownership for achieving retail targets
Keep the reception area clean, tidy and presentable at all times
These are just some of the tasks our amazing Receptionists undertake each day and this list is just part of what life in Aura has in store for you.
Here's what we need from you:
A passion for delivering the best customer service and building positive relationships with our customers
Excellent communication skills
An outgoing personality, be adaptable and flexible
A positive attitude and a genuine focus on teamwork
Great organisation and time management skills
Excellent PC skills
Experience of working with Microsoft Packages
Attention to detail & accuracy
Good understanding of cash management
Flexible in relation to your hours/days of work
Due to the nature of this role fluent English is required
If you believe you are the right fit for this role, why not check out our values and see if Aura is the right fit for you?
https://www.auraleisure.ie/about-us/
To be considered for this role you must be legally entitled to work in Ireland.
We do not require the assistance of agencies. Aura is an equal opportunities employer.
By applying for the position, you agree for Aura Holohan Group to collect your personal data for the purpose of managing recruitment related activities.
Aura does not disclose your personal data to unauthorized third parties.
About the company
Company website•Wellness and Fitness Services
Our vision is for a healthier and happier Ireland. Our mission is to improve the health and well-being of our nation through exercise, sport and active lifestyles.
Our services include operational facility management, strategic leisure planning, feasibility studies, development of business plans, project management, facility design, event design, conservation and refurbishment of existing buildings and event management.
Whatever your requirements, Aura Holohan Group has the staff, experience and expertise that you need. The brands within our Group include, Aura Leisure (12 Locations), Anytime Fitness (5 Clubs), DKIT Sport and Holohan Consultants (Leisure & Events).
In addition to the teams in our centres and gyms across Ireland, we have a robust central support structure with an experienced team based in Dublin. As such, we are uniquely positioned to drive unrivalled levels of service to our clients, partners, members and public in the centres we operate. The central support structure includes expertise in:
- Operations
- Marketing & Business Development
- Sales
- HR
- Training
- Finance
- IT Systems & Infrastructure
- Grant Applications
- Building Design
- Energy & Water Conservation
- Building & Equipment Maintenance
- Asset Protection
- Feasibility Analysis
- Event Management