
About Apifonica
Apifonica develops cloud-based voice and messaging communication solutions that help
businesses automate communication with their customers. From simple automated notifications
to AI-powered voice bots that integrate with company IT systems and support sales, customer
service and HR processes.
Our added value lies in turning complex communication into simple, efficient and business-
driven solutions, tailored to each client’s needs and goals.
As we expand our marketing and communications activities, we are looking for a Content &
Communications Specialist to join our team and take an active role in content creation, PR and
external communications in an international environment.
Your key responsibilities
- Create high-quality content in English for website, blog, LinkedIn, YouTube and other social media platforms;
- Regularly update and maintain up-to-date website content;
- Prepare various communication and PR materials;
- Contribute to content planning and campaign execution in cooperation with marketing and sales teams;
- Collaborate with bloggers, content creators and industry opinion leaders to identify suitable partners, and maintain communication and coordinate collaborations;
- Use LLM tools (e.g. ChatGPT) in daily work for content creation, idea generation and optimization;
- Monitor content performance (engagement, reach, etc.) and provide improvement suggestions;
- Independently plan your work and collaborate with colleagues to achieve shared goals.
What we expect
- Excellent English skills (written and spoken); knowledge of additional languages is considered an advantage;
- At least 2+ years of experience in content, communications, PR or marketing;
- Hands-on experience with social media platforms;
- Strong interest in content trends and digital communication;
- Experience or confidence working with LLM tools;
- Ability to work independently, take ownership and meet deadlines;
- Strong communication and collaboration skills with colleagues, clients and partners;
- Structured, rational approach to work and ability to analyze results;
- Previous experience in tech or telco is an advantage but not mandatory.
What we offer
- Flexible hybrid work model: 2 days per week in our modern office in Riga, the rest remotely;
- Health insurance after the probation period;
- Work in an international B2B tech company with a global client base;
- Opportunities to grow your skills in content, PR and digital communications, working with modern tools and AI solutions;
- A supportive, professional team and clearly defined goals.
Pay range and compensation package
- EUR 1,800–2,200 gross, depending on experience and skills.
We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
About the company
Company website•Software Development and Telecommunications
Apifonica is a European AI company specialising in smart solutions for automating communication between businesses and their customers.
Built on our proprietary platform, we develop highly efficient AI agents capable of engaging in personalised and meaningful conversations in any language. Our technology combines Conversational AI, speech recognition, fine-tuned models customisation, and scenario visualisation, unlocking truly limitless opportunities for meaningful customer interactions.
The platform can handle thousands of simultaneous conversations and is especially effective during peak periods. It supports active omnichannel communication, with capabilities such as making and receiving calls from any number worldwide, and enhancing customer engagement through SMS or RCS links. The advanced call outreach tools ensure the delivery of critical information, even when a customer’s phone is temporarily unavailable or switched off (for instance, debt notifications, emergency alerts, and more).
Apifonica’s solutions integrate seamlessly with enterprise systems, provide essential analytics, and help businesses save time and resources.