Lead with heart, serve with purpose. Join U.S.VETS to empower homeless and at-risk veterans & families rebuild their lives.
Are you looking to launch or develop a career that truly makes a difference? U.S.VETS—the nation’s largest nonprofit dedicated to preventing and ending veteran homelessness—is seeking a compassionate and motivated Case Manager I to join our team. This is an ideal opportunity for someone who is eager to learn, grow, and be part of a supportive team that helps veterans rebuild their lives.
As a Case Manager I, you’ll provide hands-on support to veterans as they work toward stable housing, employment, and overall well-being. You’ll work under the guidance of experienced supervisors and be part of a team that values collaboration, mentoring, and professional development.
What You’ll Do
- Support Veterans One-on-One: Help veterans identify and work toward personal goals in housing, health, employment, education, and recovery.
- Coordinate Care: Connect clients with VA services and community partners to ensure access to mental health, physical health, legal support, and more.
- Develop Individual Action Plans (IAPs): Collaborate with clients and your supervisor to create clear, goal-oriented plans.
- Track Progress: Maintain accurate client records and progress notes, and update plans as needed.
- Facilitate Life Skills Support: Assist in group classes and workshops focused on daily living, wellness, and goal achievement.
- Transport Clients in Agency Vehicles: Assist clients with getting to appointments, interviews, court appearances and other meetings as needed.
- Collaborate & Learn: Attend regular team meetings and trainings to stay connected and build your skillset.
This role may be assigned to one or more of the following programs:
- Transitional Housing: Help veterans prepare for and transition into permanent housing.
- SSVF (Supportive Services for Veteran Families): Deliver rapid rehousing and homelessness prevention services.
- Permanent Housing (HUD-VASH, etc.): Focus on housing stabilization and long-term support.
- Workforce Development: Assist clients with employment plans, resumes, and job readiness.
- Aftercare and Counseling Services: Offer ongoing case management and facilitate group or individual therapy (if licensed or certified).
Qualifications
- A high school diploma is required; some college or relevant certifications are a plus
- At least 1 year of work experience in social services or a related field is preferred
- A team player who takes initiative and is eager to grow
- Strong communication, documentation, and organizational skills
- Proficiency in Microsoft Office and electronic records systems
- Valid and current driver’s license with clean driving record to meet company insurance requirements; ability to complete and pass a driver training course
- Ability to pass background checks if assigned to programs involving incarcerated or recently released clients
- Not required but a definite PLUS!
- Experience working with homeless, veteran or justice-involved populations
- Certification in Substance Abuse Counseling (e.g., CCAPP, CAADE)
- Experience facilitating groups or life skills classes
At U.S.VETS our mission is grounded in dignity, empowerment and service---and our team lives that mission every day. When you join U.S.VETS, you’re not just starting a job, you’re starting a career with purpose. We offer:
- Comprehensive Benefits: Medical, dental, vision, 401(k) with match, generous PTO, and more.
- Opportunities for Advancement: Grow your career through valuable training, work experience and mentorship
- Supportive Culture: Join a team of diverse, motivated professionals committed to collaboration, partnership, and the pursuit of excellence in our service of veterans and their families.
- Meaningful Work That Changes Lives: Help at-risk veterans and their families find housing, healing, and hope.
Apply today and start building a future—for yourself and for those who’ve served.
Not sure if you meet every requirement? Apply anyway.
At U.S.VETS, we know that strong candidates come from all backgrounds and life experiences. If you're passionate about our mission to end veteran homelessness and bring your skills, commitment, and heart to the table—even if your experience doesn't align perfectly with every qualification listed— we encourage you to apply. You may be exactly who we’re looking for!
About the company
Company website•Hospitals and Health Care, Non-profit Organizations, Mental Health Care
U.S.VETS is the largest nonprofit with boots on the ground to combat America’s veteran homeless crisis head-on. Our commitment to preventing and ending veteran homelessness starts with a holistic approach of providing intervention and prevention services, including housing, mental health and career programs, and wraparound services to promote recovery, wellness and a more hopeful future. With 49 residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life.
We provide services to over 20,000 veterans and families a year, helping them with housing, mental health and substance use treatment programs, hot meals and full-time employment.
These struggling veterans represent the sons, daughters, mothers, fathers, brothers and sisters who bravely defended our nation, protecting the freedoms we enjoy today. We share both the pride and problems of our military servicemen and women and believe we have an obligation to help and serve those who have served us.
Because of this, we are committed to helping veterans in need.
A generation of veterans returning from deployments in Iraq and Afghanistan will face new challenges as they navigate their post-military lives and careers adjusting back to a civilian world. Many experience post-traumatic stress disorder (PTSD) or major depression and anxiety. Some suffer with traumatic brain injury sustained during deployment.
The need for support for our nation’s veterans will only continue to increase. Learn how you can help.