Trainee - Patient Services - Auckland
Awanui Group
Auckland, Auckland, New Zealand
Health / Beauty / Fitness
Trainee – Patient Services
Permanent, Full-time
Auckland: Devonport, Milford, Takapuna and Northcote OR Ranui, Te Atatu, Massey, Henderson, Kumeu and Helensville
Who we are | Ko wai mātou:
Awanui Labs is a part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. At Awanui, we’re proud to be a national network of 25 laboratories, 150 collection centres, and employers of over 2,200 people throughout Aotearoa. Our team of specialist pathologists, scientists, technicians, phlebotomists, couriers, and shared services personnel deliver a world-class service that together collects, analyses, and reports over 7 million patient results annually.
Our Patient Services Department is responsible for the collection of blood samples and handling contained specimens, i.e., human blood, faeces, urine, tissue etc from patients within the community and the hospital. These samples are then processed and tested in our state-of-the-art medical laboratory.
About the role | Mō te tūranga:
Our Patient Services Department is currently seeking a motivated and enthusiastic Trainee to join our friendly team. This is a permanent, full-time position of 80 hours per fortnight.
This offers hands-on experience across multiple collection centres within WDHB Cluster 3C, including Devonport, Milford, Takapuna, and Northcote, as well as WDHB Cluster 2D, including Ranui, Te Atatu, Massey, Henderson, Kumeu, and Helensville.
This is an exciting opportunity to start and grow your career in a supportive, professional environment where you’ll receive ongoing training and development while gaining exposure to a wide range of patient interactions and practical skills. You’ll play an important role in supporting patients and contributing to the smooth delivery of timely, high-quality laboratory services within the community.
If you’re looking to build valuable healthcare experience across a variety of locations, this could be the perfect next step for you.
Key Responsibilities:
To be successful in this role you need to have:
What’s in it for you | He aha mōu:
Our three core values guide us in creating an inclusive and respected workplace where everyone can thrive and make a meaningful difference:
We also offer excellent opportunities to enhance your skills with our in-house Learning & Development team, supporting your professional competency and career growth.
If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'.
Application closes 25 May 2026
Permanent, Full-time
Auckland: Devonport, Milford, Takapuna and Northcote OR Ranui, Te Atatu, Massey, Henderson, Kumeu and Helensville
Who we are | Ko wai mātou:
Awanui Labs is a part of Awanui Group, the largest network of human and veterinary pathology laboratories in New Zealand. At Awanui, we’re proud to be a national network of 25 laboratories, 150 collection centres, and employers of over 2,200 people throughout Aotearoa. Our team of specialist pathologists, scientists, technicians, phlebotomists, couriers, and shared services personnel deliver a world-class service that together collects, analyses, and reports over 7 million patient results annually.
Our Patient Services Department is responsible for the collection of blood samples and handling contained specimens, i.e., human blood, faeces, urine, tissue etc from patients within the community and the hospital. These samples are then processed and tested in our state-of-the-art medical laboratory.
About the role | Mō te tūranga:
Our Patient Services Department is currently seeking a motivated and enthusiastic Trainee to join our friendly team. This is a permanent, full-time position of 80 hours per fortnight.
This offers hands-on experience across multiple collection centres within WDHB Cluster 3C, including Devonport, Milford, Takapuna, and Northcote, as well as WDHB Cluster 2D, including Ranui, Te Atatu, Massey, Henderson, Kumeu, and Helensville.
This is an exciting opportunity to start and grow your career in a supportive, professional environment where you’ll receive ongoing training and development while gaining exposure to a wide range of patient interactions and practical skills. You’ll play an important role in supporting patients and contributing to the smooth delivery of timely, high-quality laboratory services within the community.
If you’re looking to build valuable healthcare experience across a variety of locations, this could be the perfect next step for you.
Key Responsibilities:
- Collect blood samples from patients in both community and hospital settings.
- Handle and manage contained biological specimens, including blood, faeces, urine, and tissue, in accordance with safety and compliance standards.
- Ensure accurate labelling, handling, and transport of patient specimens.
- Support the processing and testing of specimens within a state-of-the-art medical laboratory.
- Maintain patient care, confidentiality, and quality standards at all times.
To be successful in this role you need to have:
- A positive and friendly approach to your work and demonstrate cultural and social sensitivity.
- Compassion for others, including a real desire to provide high-quality care to a wide variety of patients of all ages and circumstances.
- Excellent customer service skills including a high level of personal presentation.
- Strong attention to detail and an ability to follow processes accurately, even when under pressure.
- Respect for always ensuring patient confidentiality and in all matters.
- Good computer skills.
- Eligibility to work in New Zealand.
What’s in it for you | He aha mōu:
Our three core values guide us in creating an inclusive and respected workplace where everyone can thrive and make a meaningful difference:
- Manaakitanga - We Care for each other and the people we serve.
- Whakapakari - We Improve and adapt to create opportunities for success.
- Hiranga - We Deliver the highest quality medical and scientific expertise.
We also offer excellent opportunities to enhance your skills with our in-house Learning & Development team, supporting your professional competency and career growth.
If you are passionate about your work, dedicated to quality and want to be part of a friendly supportive team, please click 'Apply now'.
Application closes 25 May 2026
About the company
Medical and Diagnostic Laboratories
Awanui is the new name of APHG. Same great people, same great service. Different name.
Awanui is Aoteaora New Zealand's leading human and veterinary pathology network.
Awanui provides these services through Northland Pathology, Labtests Auckland, Taranaki Pathology Services, Southern Community Laboratories, Wellington SCL, Medlab South & Gribbles Veterinary Pathology.
With 25 laboratories, 2,100 staff and over 150 collection centres throughout Aotearoa, we interact with over 25,000 people in our communities everyday.