Core Responsibilities:
- Provide a high-level of direct support with customers throughout product acquisition stage of sales cycle, both domestically and internationally
- Respond to customer questions regarding orders, pricing, and shipments
- Communicate inventory needs with partnering departments in operations, production, and distribution
- Work directly with third party providers to support customer requirements including but not limited to; distribution, transportation/deliver, blending, packaging, and stocking
- Intake all necessary information and input all quality issues into CRM
- Create and manage price lists, ensuring accuracy at the departmental and customer levels
- Utilizing standards templates and software, create customer specific industrial labels when needed
- Act as a key department resource for special projects
- High school diploma or equivalent
- Minimum of 5 years of customer service experience
- Ability to communicate professionally with a variety of audiences, both in writing and verbally
- Proficient using Microsoft Office programs
- Experience working with ERP systems such as EnterpriseOne (JDEdwards)
- Experience working with CRM systems such as Microsoft Dynamics
- Pay Type – hourly
- Pay range - $ $20.82/hour - $24.47/hour depending on education, experience, and skillset.
- Paid time off and paid holidays each year
- Employee bonus program
- 401(k) with company match
- Paid life, short-term disability, and long-term disability insurance
- Competitive health benefits
- Health savings account (HSA) and flexible spending account (FSA) options
- Affordable group dental, vision, critical illness, and accident insurance
- Employee discount on product
- Corporate gym membership
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
About the company
Company website•Oil and Gas
AMSOIL INC. specializes in developing synthetic lubricant technology designed for those who demand the best. Our full line of synthetic lubricants delivers exceptional wear protection, allowing customers to harness the full potential of their cars, trucks, motorcycles, industrial machinery and anything else they ride, drive or operate. By guarding against wear, reducing maintenance and increasing fuel efficiency, AMSOIL synthetic lubricants help millions of people worldwide get the most out of their vehicles and equipment while saving time and money.
AMSOIL founder and industry pioneer Al Amatuzio began commercially selling synthetic motor oil for automotive use in 1968. In 1972, a breakthrough came when AMSOIL 10W-40 Synthetic Motor Oil became the first synthetic motor oil in the world to meet American Petroleum Institute service requirements. It outperformed conventional oils on all counts, signaling a new age in lubrication science.
We’ve remained loyal to our founding principles of excellence, integrity and innovation ever since. Our customers look to AMSOIL for synthetic lubricants that offer innovative answers to the greatest challenges their vehicles and equipment present. To prove product performance, we test products in our mechanical and chemical labs, in addition to using field trials involving the most demanding applications, including taxi fleets, over-the-road transports, wind turbines and racing vehicles.
AMSOIL synthetic lubricants are formulated, blended and packaged in the USA. Domestically, we maintain 13 distribution centers strategically located throughout the United States and Canada. Our network of independent AMSOIL Dealers provides coverage in the U.S. and Canada, while AMSOIL products are available in more than 80 countries as we continue to add new partners worldwide. We remain steadfast in our commitment to developing synthetic lubricants that help our customers get the most out of their vehicles and equipment.