Aftersales Manager - Slough Transit Centre

Allen Motor Group

Slough, England, United Kingdom

Full-time•

Others

Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford Transit Centre in Slough. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of up to £48,000 with an OTE of £60,000, a company provided vehicle. This position reports to the General Manager.

Why Allen Motor Group?

In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:

30 days holiday including bank holidays, plus additional holiday entitlement which increases with length of service
Fantastic discounts on MOT’s, services and parts
Life assurance benefit, at no cost to yourself
Up to £1,000 refer a friend scheme
Full training and support to develop and progress your career with Allen Motor Group

Previous Experience

To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:

ü Able to work in a busy environment as part of a team

ü Fantastic organisational skills

ü Full UK driving licence

ü An ability to overcome customer issues

ü Knowledge of warranty procedures is advantageous

Key Duties And Responsibilities

Ensure the achievement of KPI’s for all service department members
Maintaining an understanding of all relevant consumer and local market influences
Engage the aftersales team to deliver commercial result and exceptional customer service
Drive the performance of the workshop team to maximise efficiency
Develop the skills and career progression of current and new team members

At Allen Motor Group, we drive an inclusive workplace, respecting and encouraging applications from every background. Join our team, where every person matters.

If you would like to be considered for this opportunity, please do apply now

About the company

Allen Motor Group

Company website•Retail Motor Vehicles

Allen Motor Group is one of the UK's leading & longest-established dealer groups, comprising Allen Ford, Essex Ford, SMC Ford, Kia dealerships (Bath, Brentwood, Milton Keynes, Rayleigh & Solihull), Kia PBV dealerships (Gillingham, Milton Keynes & Nuneaton), Chery dealerships (Kettering, Milton Keynes & Romford), OMODA | JAECOO dealerships (Coventry, Northampton & Rayleigh), and MAXUS dealerships (Northampton, Slough, Swindon & Warwick). We've been supporting British motorists since 1912.

We do much more than sell New and Used Cars and Commercial Vehicles. We have fully equipped workshops at every site which are manned by fully trained, qualified technicians.

We also have a large, insurance-approved bodyshop with the ability to repair any make of car or van to manufacturers' standards.

We are Motability Premier dealers with fully trained Sales and Service Advisors at every site. As one of the biggest Motability dealers in the country, we work hard at maintaining high standards of advice and customer service.

In addition to this, we are one of the country's largest Privilege dealers – selling thousands of cars at special prices to Ford, Jaguar, Land Rover and Aston Martin employees and their relatives.

We strive never to be beaten on price for sales, service or parts. Discover more at www.allenmotorgroup.co.uk