Branch Assistant
Allan Hall Human Resource Services
Cameron Park, New South Wales, Australia
Sales / Marketing
About The Role
As a Branch Assistant, you’ll be the first point of contact for retail and trade customers, guiding them through product selections, providing tailored solutions, and ensuring they receive top-notch service. This varied role involves customer engagement, coordinating logistics and dispatch, providing sales support, and building strong customer relationships.
Your Responsibilities
- Deliver exceptional service to both retail and trade customers, guiding them to the right products and solutions.
- Provide a premium customer experience with every delivery, representing the brand with professionalism and care (same-day, local deliveries and return runs).
- Accurately pick, pack, and dispatch orders.
- Manage sales transactions, prepare quotes, and proactively follow up with customers to drive satisfaction and repeat business.
- Maintain stock accuracy through cycle counts, inventory control, and keeping the branch clean, organised and efficient.
You’re a Team Player With a Can-do Attitude, Who’s Not Afraid To Roll Up Your Sleeves. You’ll Bring
- Licences: A car licence is required, a forklift licence is preferred.
- Physical fitness: You’ll be on your feet, lifting and unloading orders throughout the day.
- Industry Experience: Plumbing industry experience or knowledge of plumbing products or wholesale/trade sales experience would be highly beneficial.
- Driving/Warehouse Experience: You will have experience working in a similar environment.
- Team Player Attitude: We value hard-working, adaptable team members who contribute to a positive work culture.
- Strong Communication: You’ll be working closely with experienced tradespeople who expect efficient, knowledgeable service.
- Australian Working Rights: A citizen or permanent resident of Australia or New Zealand. (Sponsorship is not offered for this position)
Tradelink isn’t just another business - we’re a dynamic powerhouse of 200+ locations and 1300+ team members across Australia. We reward hard work, invest in our people, and foster a culture that’s supportive, vibrant, and full of opportunities. With career progression, a profit-share scheme, and hands-on learning, you’ll be set up for success from day one.
Tradelink reward their staff through a generous profit share scheme (a share in the Company’s profits based on the businesses successes and individual contribution), as well as exciting career progression opportunities. With a strong client focused mindset, Tradelink value and endorse a fun and vibrant culture.
For more information, visit: https://tradelink.com.au/
Join Our Team
Careers are made from experiences, and this is your chance to take on a career defining role. If you’re ready to take the next big step and play a pivotal role in the next chapter of Tradelink’s growth, please apply now with your resume and cover.
Please note: Only successful candidates will be contacted for the next stage of the recruitment process. As a pre-requisite for this role, candidates may be required to undertake a pre-employment medical screen and a National Police Clearance. Thank you for your understanding.
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About the company
Company website•Human Resources Services
Located on Sydney's Northern Beaches, we provide tailored, cost effective and legislatively compliant HR solutions!
Allan Hall HR takes the complexity out of hiring, managing and exiting your employees by providing flexible, easy-to-use and cost effective solutions for all your human resource needs. We provide quality, value for money and responsive HR assistance, regardless of the size of your business.
Our large team of HR specialists located on the Northern Beaches, have the experience and skills across a diverse range of HR areas and will provide your business with all the benefits of a dedicated internal HR professional, without the expense. Allan Hall HR is headed up by Gordon Parish who has over 30 years’ experience in HR, with outstanding expertise in workplace relations and management development.
We can help you with all of your ‘people issues’ including recruitment, contracts of employment, policies and procedures, salary advice, working visas, training and development, managing performance, warnings and terminations.
As a division of Allan Hall Business Advisors, Allan Hall HR provides you with the same respected level of professionalism, personalised service and integrity.
Working as part of this cohesive firm of advisors, Allan Hall HR has built an excellent reputation for delivering quality, targeted and personalised people solutions to businesses ranging from SME’s to multinationals across a wide range of industries.
We understand that no two businesses are the same, and all our services and packages can be tailored to the type of HR support you require and the size and scope of your business. We work collaboratively with you to provide advice, documentation and support that is fully compliant with current workplace laws.