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Senior Executive Assistant

Agent Careers

Colombia

Full-time

Administrative / Clerical

Job Title: Senior Executive Assistant

Job Type: Full-Time, remote

Working Hours: Monday - Friday 8 AM - 5 PM CT

Salary: $1,800 – $2,000/month (negotiable based on experience)

Location: LATAM

About The Company

This organization is part of a globally recognized real estate network, operating multiple offices with a growing team of agents and a strong focus on scaling operations. It provides residential real estate services while emphasizing operational efficiency, agent support, and performance. With a focus on trust, accountability, and proactive execution, the team continuously improves processes, implements checklist-driven systems, and strengthens internal support to ensure consistent, high-quality service across all locations.

About The Role

We are looking for a highly proactive Senior Executive Assistant to act as a right-hand to leadership and support multi-layered real estate operations.

This is not a traditional EA role — it is a hybrid of Executive Assistant, Operations Coordinator, and Junior Project Manager, with strong ownership expectations.

This role will evolve into a project management and team-lead support function, potentially overseeing additional assistants as the company scales.

Key Responsibilities

Executive & Administrative Support

  • Manage executive calendar, email, and daily administrative workflows
  • Ensure all assigned tasks are completed without repeated follow-ups
  • Provide daily updates confirming task completion and status

Project Ownership & Execution

  • Convert ideas, discussions, and priorities into structured plans, checklists, and timelines
  • Own projects from ideation through execution and completion
  • Build and maintain scalable operational systems and documentation

Real Estate Operations Support

  • Review contracts for accuracy and ensure proper uploads (24–48 hour turnaround SLA)
  • Manage transaction coordination using SkySlope
  • Support CRM workflows using BoldTrail
  • Maintain compliance-ready documentation and audit trails

Agent & Team Support

  • Support agents with technical troubleshooting and system guidance
  • Assist with onboarding documentation and training materials
  • Maintain and update structured onboarding and operational checklists
  • Ensure smooth handoffs between processes and team members

Reporting & Communication

  • Provide clear, structured updates on ongoing tasks and initiatives
  • Prepare weekly coaching call materials and agent performance summaries
  • Track agent metrics and assist in monthly performance reporting
  • Escalate issues proactively when blockers arise

Lead & Light Sales Support (SDR Support)

  • Identify and flag promising leads for follow-up
  • Perform initial outreach where needed (non-closing role)
  • Ensure timely routing of leads to leadership for follow-up

Operational & Culture Support

  • Manage social media updates and agent recognition posts
  • Support retention efforts through communication and engagement initiatives

Required Qualifications

  • 5+ years of experience as an Executive Assistant, Operations Coordinator, or similar role
  • Fluent English (strong comprehension required — not just conversational fluency)
  • Experience with CRMs or transaction systems (BoldTrail, SkySlope, or similar)
  • Proven ability to work independently with minimal supervision
  • Strong organizational and project management skills
  • High attention to detail and strong follow-through
  • Comfortable working in fast-paced, evolving environments
  • Strong written and verbal communication skills
  • Ability to work across US time zones (Central Time preferred alignment)

Preferred Qualifications

  • Real estate industry experience (highly preferred)
  • Background in operations, transaction coordination, or team support roles
  • Experience supporting scaling teams or multi-office operations
  • Exposure to checklist-driven or process-heavy environments
  • Ability to push back constructively and improve processes

Work Style & Culture Fit

  • Collaborative, fast-paced, and direct communication style
  • Values trust, reliability, and transparency above all
  • Prefers proactive communication and initiative over seeking constant permission

About the company

Staffing and Recruiting

We help growing businesses hire top talent— from entry-level to c-suite