Laundry Attendant - Full Time - Holiday Inn National Airport
B. F. Saul Company Hospitality Group
Crystal City, VA
Manufacturing / Production, Business Management / Project / Planning
This position is responsible for processing all soiled hotel bed linens, terry and food and beverage table linens by operating all laundry machinery to B.F. Saul Company Hospitality Group quality standards. Assists guests by providing friendly, courteous and professional service, including adherence to health regulations. Follows B.F. Saul Company Hospitality Group high standards of quality to ensure guest satisfaction.
Responsibilities
- Cleanliness: Responsible for completing all laundry procedures; sort, wash, dry, fold, iron, inspect, transport, organize all hotel linens; operate, clean and maintain equipment; safely use chemicals to ensure sanitation standards are met. Ensures cart, linen, rooms, work areas and equipment are clean, stocked and in working order.
- Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs and actively contributes to the efforts of other departments as necessary. Understands and follows Hampton Inn guest service recovery program.
- Safety/Risk Management: Ensures a clean and safe work area in compliance with B.F. Saul Company Hospitality Group brand, local, state and federal regulations. Inspects work area and equipment for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all B.F. Saul Company Hospitality Group procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
- Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to B.F. Saul Company Hospitality Group attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies
- High school diploma or GED preferred
- Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment
- Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift
- Significant bending required. EEO AA M/F/Vet/Disabled
Equal Opportunity Employer/Veterans/Disabled
About the company
Company website•Hospitality
B. F. Saul Company Hospitality Group is the hospitality subsidiary of the largest private real estate and banking concern located in the Washington, D.C. area. Founded in 1892, the B. F. Saul Company has a proud tradition of consistent growth and financial strength. Utilizing time proven investment principles, quality operations, focused management, and a true commitment to our team members, the organization has built a prosperous and positive history of success that spans over 130 years.
The Hospitality Group operates a portfolio of business class hotels that are branded under franchise agreements with Intercontinental Hotels Group, Marriott International and Hilton. The properties are fully owned by the B. F. Saul organization and we employ a team of 1,100 enthusiastic hospitality professionals!
Our hotel distribution spans three states: Virginia, Maryland, and Florida, with specific emphasis on the National Capital region. Our portfolio includes full-service hotels with extensive food and beverage facilities, mid-size select service properties, and extended stay hotels. In addition, we own and operate two IACC-certified Northern Virginia conference and training facilities that serve as independently branded Executive Conference and Training Centers (ECTC), as well as adjunct facilities to local full service hotels.