Café Manager - O'Hehirs, The Arcade, Sligo
O'Hehirs
Sligo, County Sligo, Ireland
Manufacturing / Production, Business Management / Project / Planning
As Cafe Manager of our flagship cafe, the Arcade Sligo, you'll be at the heart of where it all happens.
This is a key role - our flagship cafe sets the standard for everything we do, and we're looking for someone who will take real pride in leading it. You'll bring energy, warmth, and passion to every part of the day-to-day running of the cafe. From leading and motivating your team to creating a welcoming space where customers feel right at home, you'll make sure every visit is a memorable one. You'll also take ownership of the cafe's operations, ensuring everything runs smoothly while keeping the focus on great service and delicious food.
We're looking for a natural leader who thrives in a busy environment, enjoys working with people, and loves creating moments of genuine hospitality. This is a fantastic opportunity to make your mark in our flagship store and be part of something special.
Key Responsibilities:
You're a confident and organised leader with strong people skills and a passion for creating a warm friendly environment where everyone is welcome. You thrive in a hands-on role where every day is different.
We're looking for:
This is a key role - our flagship cafe sets the standard for everything we do, and we're looking for someone who will take real pride in leading it. You'll bring energy, warmth, and passion to every part of the day-to-day running of the cafe. From leading and motivating your team to creating a welcoming space where customers feel right at home, you'll make sure every visit is a memorable one. You'll also take ownership of the cafe's operations, ensuring everything runs smoothly while keeping the focus on great service and delicious food.
We're looking for a natural leader who thrives in a busy environment, enjoys working with people, and loves creating moments of genuine hospitality. This is a fantastic opportunity to make your mark in our flagship store and be part of something special.
Key Responsibilities:
- Leading, training, and motivating staff to deliver excellent service and achieve sales targets.
- Planning and managing staff rotas to ensure the adequate cover and within payroll budget.
- Driving upselling initiatives across the deli, and bakery counters to increase average spend and profitability.
- Maintaining high standards of food hygiene, health & safety, and allergen compliance at all times.
- Working closely with suppliers and the kitchen team to manage stock levels, minimise waste, and ensure consistent product quality.
- Measuring performance, provide feedback, ensuring the positive, team-focused culture continues to thrive.
- Handle customer feedback and ensure every customer leaves happy.
You're a confident and organised leader with strong people skills and a passion for creating a warm friendly environment where everyone is welcome. You thrive in a hands-on role where every day is different.
We're looking for:
- 3 - 5 years experience in cafe, bakery, hotel or deli management.
- Excellent leadership and team development skills.
- Strong understanding of rota planning and payroll budgets.
- Solid knowledge of health, safety, and food hygiene standards.
- Commercial awareness and proven experience driving sales and upselling.
- A proactive attitude and ability to stay calm under pressure.
- Competitive salary and performance-based bonuses.
- Staff discounts on all food, coffee, and bakery items.
- Free parking
- Opportunities for training and career progression.
- A supportive, creative, and friendly working environment.
- All applicants must have a valid work permit**
About the company
Company website•Food and Beverage Services
O’Hehirs is a family-run artisan bakery using traditional methods to create delicious breads, pastries and handmade cakes. Established in Sligo in 1984 by Breda and James O’Hehir, they now also have 20 bakery and coffee shops across counties Sligo, Galway, Donegal, Mayo, Longford, and Westmeath.