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Naboo company logo

Account Manager - Montréal

Naboo

Montreal, Quebec, Canada

Full-time
‱

Customer Service

NB : this position is based in Montreal 🇹🇩

Working alongside our experienced Enterprise team, your role will be to support our key account clients in booking their events, from the initial briefing to the signing of the contract, as well as in the deployment of our solution.

You will play a key role... 🔑 that of converting a lead into a satisfied and loyal customer. To achieve this, you will need to understand the specific needs of customers, establish transparent and trusting relationships, facilitate their progress through the sales cycle and support them until the deals are closed đŸ’Ș Rigorous and personalised follow-up is essential in managing requests.

You will also contribute to the development of your dedicated portfolio by carrying out sales and communication activities to promote our offer to bookers and build their loyalty.

During this exciting adventure, you will be entrusted with the following tasks:

  • Supporting customers to meet their needs for seminars, team trips and corporate events

  • Qualifying and processing leads, from briefings to closing, via our platform

  • Carry out targeted commercial actions to develop our offering within the account assigned to you.

  • Work towards achieving individual and collective objectives.

  • Propose improvements to internal processes and tools.

  • Be proactive in proposing actions to roll out our offering.

  • Participate in strategic discussions about Naboo.

Compensation & Benefits:
  • Attractive package and benefits

  • Beautiful offices in the center of MontrĂ©al

  • Top-notch work equipment (MacBook) đŸ’»

  • Events that bring our team together 🎉

You are the ideal candidate if:

  • You have initial experience as an account manager in the hotel or events industry.

  • You have a strong sense of customer service, are responsive and organised.

  • You have a solid knowledge of the hotel and events market.

  • You speak native English (it's a plus if you speak French).

Naboo is the ideal company for you if:

  • You are looking for challenges and responsibilities from day 1

  • You want to contribute to an ambitious adventure

  • You want to thrive and grow in a high growth environment

Step 1: Video call meeting with Matthis, the North America Country Manager (30 min)

Step 2: Speed dating video call with 4 member of the team based in Europe (90 min)

About the company

Company website‱Software Development

Naboo is an AI Procurement Software for Corporate Events, operating across Europe and North America, managing over $500M in events annually for leading corporations including Siemens, AXA, Microsoft, Google, Danone, and Capgemini.

Naboo has raised over $100M (seed to series B) with world leading investors, the last one being Lightspeed Venture Partners.

As the fastest-growing company in the Meetings & Events industry worldwide, Naboo blends deep event expertise with a procurement-driven approach, leveraging AI to deliver unmatched efficiency, transparency, and impact for Fortune 500 and Global 2000 organizations.

Naboo is SOC 2 Type II and ISO 27001 certified, and fully anti-bribery compliant, meeting the stringent governance standards required by highly regulated sectors such as pharmaceuticals and financial services