Program Manager
ActioNet, Inc.
Rockville, MD
Business Management / Project / Planning, Information Technology
Location: Rockville, MD
Position Overview
The Program Manager provides overall leadership, management, and accountability for delivery of Security Operations Center services. This role serves as the primary interface with OCIO and CISO leadership, ensuring contract compliance, operational excellence, and continuous improvement across all SOC functions.
Salary $160K-220K
Key Responsibilities
- Serve as primary point of contact for agency's leadership and stakeholders.
- Provide end-to-end program oversight across all SOC service areas (operations, forensics, logging, coordination).
- Ensure compliance with all BPA Call requirements, SLAs, and reporting obligations.
- Lead SOC governance, including performance management, risk mitigation, and quality assurance.
- Oversee staffing strategy, ensuring adequate Tier 1/2/3 coverage and surge capability.
- Drive continuous improvement initiatives, including:
- M-21-31 logging maturity
- SIEM optimization
- Automation and orchestration
- Deliver executive-level reporting (weekly, monthly, quarterly) with actionable insights.
- Manage incident escalation coordination for major cybersecurity events.
- Ensure 24/7 operational readiness, including after-hours/on-call coverage.
- Direct and control all contractor personnel with full authority over execution.
- Bachelor’s degree (Master’s preferred).
- 10+ years managing cybersecurity or SOC operations programs.
- Experience supporting federal cybersecurity environments.
- PMP or equivalent certification preferred.
- Strong knowledge of:
- SOC operations and incident response
- Federal compliance frameworks (NIST, FISMA)
- Performance metrics and SLA management
- Executive leadership
- Stakeholder engagement
- Risk and performance management
- Strategic execution
About the company
Company website•Computer and Network Security, Computer Networking Products, IT Services and IT Consulting
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI®-DEV Level 4, CMMI®-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Cloud-based Solutions, Cyber Security and Agile Software Engineering.
As a Mission-Focused, Client-Centric and Results-Driven organization, ActioNet also follows the Project Management Institute (PMI) methodology as well as Information Technology Infrastructure Library (ITIL) standards.
ActioNet has outstanding financial performance, as evidenced by our "Exceeds Customer Expectations" and the highest 5A1 Financial Rating from Dun & Bradstreet, a 92 out of 100 rating from Open Ratings, the 2014 National Capital Corporate Growth Award by the Association for Corporate Growth (ACG), and Washington Technology Top 100 2012-2016.
ActioNet’s human capital leadership is recognized by being designated one of the Best Workplaces for Commuters℠ by the Fairfax County Department of Transportation (FCDOT) 2013-2016 and Washington Post Top Workplaces 2014-2016.