UX/UI Researcher

Please note that this is a contract role providing services to Samsung through external staffing partners of Allegis Global Solutions (AGS). If you are selected for this role, you will be employed by AGS and will not be an employee of Samsung

Summary:

Job Summary:

Are you passionate about understanding consumer behavior and translating insights into actionable product improvements? We are seeking a highly skilled and motivated researcher to join our dynamic team. In this role, you will be at the forefront of shaping product development by designing and executing comprehensive consumer research initiatives. You will leverage both qualitative and quantitative methodologies to uncover deep insights that drive meaningful product decisions. This is an exciting opportunity to collaborate with cross-functional teams, external partners, and industry peers to deliver impactful research that influences the direction of cutting-edge consumer electronics products.

Responsibilities:

- Design and execute primary consumer research using qualitative and quantitative methods
- Own the analysis and reporting delivery of research findings and insights
- Support the product research team by leading in the collaboration of defining research objectives and research projects
- Synthesize primary, secondary, and public research sources to deliver research findings
- Collaborate closely with partners and peers to generate effective research plans to ensure outputs and deliverables are internally actionable
- Compare related competitor applications and products for strengths, weaknesses, user perspective, and actionable insights
- Evaluate new product concepts for usability issues while trying new features or assessing UX design documents

Skills:

- 5+ years of experience doing consumer research, with an emphasis on qualitative techniques including research design, recruiting, interviewing, online platform usage, analysis, video usage, and reporting
- Proficiency using online survey tools such as dscout, Pollfish, and Qualtrics
- Excellent communicator in interviewing and soliciting verbal input
- Experience writing documents for influence
- Solid numerical and data analysis skills
- Bilingual in English and Korean is a plus

Qualifications:

- At least a Bachelor's degree in a related field, with demonstrated technical aptitude
- MBA or other related advanced degree preferred
- Experience in the consumer electronics industry is preferred
- 5+ years of experience in consumer research is required

Joining our team means becoming part of an innovative and forward-thinking organization that is dedicated to pushing the boundaries of consumer electronics. You will have the unique opportunity to directly influence product development and user experience at a global scale, working alongside talented professionals who share your passion for research and discovery. With a collaborative culture that values diverse perspectives and continuous learning, this role offers tremendous potential for professional growth and the chance to make a lasting impact on products used by millions of consumers worldwide.

Additional Details:

• Location: Plano, TX
• Duration: 12 Months
• Pay Range*: $48-$52
• Weekly Schedule: 40 hours
• Job Status: Non-Exempt
• Application Deadline: 5/15/2026

This role is eligible for the following benefits:

• Medical, dental & vision
• Hospital plans
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available (USA)
• Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
• Company paid short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Employee Assistance Program
• Time Off/Leave(PTO, Allegis Group Paid Family Leave, Parental Leave

Benefits are subject to change and may be subject to specific elections, plan, or program terms.

Existing Vacancy: This posting is for an available position

AGS is an Equal Opportunity Employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you require a reasonable accommodation related to the application or interview process due to a disability, please email [email protected]. This inbox is monitored solely for accommodation requests. For questions about open roles or to apply, please submit your application through the job posting, as this inbox is not monitored by recruiters and applications sent here will not be reviewed.

In accordance with the Immigration Reform and Control Act of 1986, employment is contingent upon verification of identity and authorization to work in the United States. All persons hired will be required to complete Form I-9 and provide acceptable documentation as required by law.

Please note that we may use artificial intelligence (AI) tools to screen, assess, or select applicants for this position. These tools may analyze application materials and assist our team in identifying candidates whose qualifications best match the requirements of the role. If you have questions about our use of AI in the hiring process, or would like more information, please contact us.

*We reserve the right to pay above or below the posted wage based on factors unrelated to protected classifications.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

San Francisco Candidates only: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

City of Los Angeles Candidates only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring.