Customer Assistant

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Lidl GB company logo

Customer Assistant

Lidl GB

Carlisle, England, United Kingdom

Part-time

Others

Summary

£13.45 - £14.45 per hour | 30 hour contract | shifts | 30-35 days’ holiday (pro rata) | 10% in-store discount | Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out.

Just like you.

As a Lidl Customer Assistant, no two shifts are the same. From restocking shelves to jumping on tills, you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return, we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures, with an additional £2.00 per hour for bank holidays and £3.50 per hour for nights, as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too, so there’ll be plenty of ways for you to progress. With the right training, we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you'll do

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you'll need

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you'll receive

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus, more of the perks you deserve

Thinking of using AI to help with your application? AI tools (e.g. Chat GTP, Gemini) can help you get started and prepared for your interview but remember that our team can easily spot AI-generated responses. The applications that stand out most are the ones that feel genuine and reflect your unique self.

We value diversity, equity, and inclusion, welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful, and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company's receipt of satisfactory references and if requested by the Company, a satisfactory Disclosure and Barring Service check.

About the company

Company websiteRetail

At Lidl, we’re a pretty close bunch. Sure, we all bring something unique to the table — but when you scratch below the surface, we’ve also got a whole lot in common. We’re plate spinners and problem solvers, working hard to keep homes stocked up across the UK.

Just like you.

We opened the doors to our first Lidl GB store in 1994. Today, three decades later, we’re proud to have more than 1000 stores and 14 regional distribution centres filled with 34,000 exceptional colleagues across Great Britain - and we're still growing.

The secret to our success? Offering the highest quality products at the lowest possible prices. A commitment to the very best service. And a group of incredible colleagues to take us forward and into the future. Our journey is moulded by you — the things that set you apart and the things that make us one amazing team.

No matter your role, you’ll find that you can make your mark on our success story. We’re always looking for motivated people who are ready to make our stores, supply chains, and shopping experience the best they can be. Whoever you are, whatever your interests and wherever you come from, there’s never been a better time to join Lidl GB.