Analyst and Administrator

Closes: 28 May 2026

Classification: Information Technology Officer Class 2

Salary: $102,657 - $116,592 plus superannuation

Position No: 30805

Directorate: Digital Canberra

Advertised (Gazettal date): 14 May 2026

Contact Officer: Nissa Hill on [email protected] or (02) 5124 6463

Details: Under the direction of the Director, the System Administrator will be responsible for:

• Providing technical support to a variety of Digital Canberra systems and applications, which may include development work for one or more systems, including the ACT Digital Health Record (DHR).
• Managing user requests, audits and system management functions to ensure the ongoing seamless operation of systems and hardware.
• Undertaking investigation and research activities relating to assigned ICT tasks.
• Providing second level technical support for operational issues associated with applications supported by Digital Health Group.
• Work with the business and other technical resources to investigate chronic business and technical issues and propose options for resolution.
• Managing other small technical ICT projects to achieve business objectives.
• Providing technical support services to Digital Canberra project teams including assisting in the assessing and prioritisation of technical requests and undertaking technical project tasks. Develop and maintain relevant technical documentation.
• Undertaking other duties appropriate to this level of classification which contribute to the operations of the Group.
  
  

We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.

Eligibility/Other Requirements

Highly desirable:

• Experience interacting with national healthcare systems such as My Health Record (MHR)
• Previous experience working within the healthcare system.
• Training in or experience with ACT’s Digital Health Record (DHR) system.
  
  

Notes: This is a temporary position available immediately for a period of 12 months with the possibility of permanency. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to apply: Please submit a two-page written response addressing all Professional/Technical Skills and Knowledge and Behavioural Capabilities within the attached Position Description.

Please also submit a current curriculum vitae with the names and contact details of two referees (one should be a current Supervisor/Manager).

Applications should be submitted via the Apply Now button below.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.

Digital Canberra

Digital Canberra was established on the 1 July 2025, amalgamating positions which previously were advertised under Chief Ministers and Economic Development Directorate and ACT Health Directorate.

Note

This is a temporary position available immediately for a period of 12 months with the possibility of permanency.