The Access Coordinator will contribute to the overall patient satisfaction by delivering exceptional customer service to patients, families, caregivers, providers and the community during every interaction. The scheduling duties will involve coordinating and scheduling outpatient appointments and procedures for up to three (3) of the less complex divisions.
Essential Functions
- This position performs a variety of patient care activities, including accurate appointment scheduling and pre-registration to achieve first contact resolution and optimize patient flow.
- Collaborates with physician offices and clinical departments to coordinate services, prepare patients for their visit, and maintain all support processes.
- Experience with patient registration in EPIC Appointment scheduling experience
- Knowledge of insurance processes Hospital or healthcare background
- Strong customer service experience.
- Possesses strong verbal communication skills including good voice quality, good diction and articulation.
- Demonstrates professional interpersonal skills, uses independent thinking and displays courtesy throughout the delivery of care.
- Advanced scheduling/registration experience.
- Medical insurance experience.
- Call center experience.
- Knowledge terminology used by insurance and managed care health plans.
- Knowledge of functions and relationships within a hospital environment.
- High School Diploma / GED.
- Bachelor’s degree.
About the company
Human Resources Services
ONE OF THE FASTEST GROWING HEALTHCARE PLACEMENT TEAMS IN THE COUNTRY
MetaSense, Inc.™ is a service-driven, Inc 5000 award-winning talent & technology company located in West Berlin, NJ, with offices in West Berlin, NJ and Philadelphia, PA.
Our work ranges from offering career coaching services to job seekers searching for their new or next job to providing mission-critical staffing solutions for companies seeking to fill open positions or support transitioning employees. Our multi-disciplinary team of dedicated Coaches, Staffing Consultants, and IT Professionals work alongside job seekers and business leaders focusing on understanding their needs and providing career and talent solutions.
We harness creativity, common sense and forward thinking to deliver services at the highest level.
Our MetaSense Inc., leadership team and dedicated staff have decades of experience providing career coaching services and staffing solutions. We put that knowledge to good use every day, creating effective solutions for our clients. Our vast experience gives us a clear and confident vision to fulfill our client’s needs. Our team embodies the MetaSense mission and thrives to get people hired.
We work for you!
Tell us how can we help – and we will.