Medical Office Front Desk Receptionist
ATI Physical Therapy
Pewaukee, WI
Health / Beauty / Fitness
As the Medical Receptionist/Office Specialist, you serve as the front office point of contact for business ancillary service locations and are responsible to ensure timely and accurate responses to the client and patient requests. You are responsible for the clinical administrative functions of patient intake, scheduling, and registration, and clinic-based activities required to ensure accurate billing and claims.
This is an on-site position that will float among multiple ATI partner medical office facilities including Pewaukee, Oconomowoc, New Berlin, Germantown.
Benefits Highlights
We offer a competitive compensation package with an incentive plan, and comprehensive benefits, including:
- Paid Time Off : Generous PTO, holiday pay, CEU, and “Be Well Days” to recharge, prioritize mental and physical health.
- Medical, Dental & Vision Coverage: Flexible plan options.
- 401(k) Match: Competitive employer matching.
- Childcare Tuition Assistance: Discounted rates.
- Health Savings & Flexible Spending Accounts: Tax-saving options.
- Short- & Long-Term Disability: 100% employer paid income protection plans.
- Life Insurance: Employer-paid and voluntary options.
- Parental Leave & Adoption Assistance : Paid time for new parents and support for adoption costs.
- Wellness Programs: Including weight-loss and lifestyle coaching, digital mental-health support, and 24/7 virtual telehealth access.*
- Corporate Discounts: Exclusive deals for employees.
- And more! Clickherefor the complete list of benefit offerings
- NEW 2026 benefit!
Responsibilities
- Manages front desk through excellent customer service with the ability to multitask, including working in two simultaneous practice management systems
- Manages and facilitates patient scheduling, intake, check in processes
- Responsible for completing benefit verifications timely and accurately
- Responsible for ensuring charges and documentation are completed timely and delivered to the client
- Responsible for point of service (e.g. copay) collection
- Keeps clinic stocked appropriately as needed
Minimum Education Required:
- High School diploma or equivalent
- 1 or more years in an administrative position
- Previous health care office experience
- Previous medical billing and coding
- Knowledge of benefit verification and authorization
- The ability to communicate effectively and professionally
- Proficient with Microsoft Office Suite
- Bilingual language skills in some clinics preferred
No
Location/Org Data : Dept Number
1022
ReqID 2026-29205
Job Locations US-WI-Pewaukee
Job Category Outpatient Rehab - Clinical Support Staff
Pay Class Full Time
About the company
Company website•Hospitals and Health Care, Medical Practices, Wellness and Fitness Services
With over 30 years’ experience and approximately 850 locations nationwide, ATI Physical Therapy prides itself on being at the forefront of patient care and customer service for the physical therapy industry. How do we do this? Through our dedication to ongoing research, our communication and our exceptional team members.
All our clinics offer a comprehensive, goal-oriented treatment approach. Each one of our patients and partners has different needs, and ATI meets those needs through a range of therapy specialties and modalities. Employer solutions, workers’ compensation, physical therapy, athletic training - you name it. You give us the opportunity. We will give you excellence.
ATI offers professional growth, innovation and exceptional patient outcomes. If you are excited about the chance to Grow with the Best in the physical therapy industry, we are excited to meet you. Explore our page to find your next opportunity.