Business Analyst Quality Assurance
Climate Pros, LLC
Glendale Heights, IL
Analyst, Science / R&D / Research, Information Technology
Duties and Responsibilities:
- Collaborate with Stakeholders to gather, analyze, and document business requirements and user stories
- Translate business requirements into clear and detailed test cases, acceptance criteria, and test plans
- Work closely with development teams to ensure a thorough understanding of system functionality and requirements.
- Execute test cases, identify defects, and track issues to resolution, ensuring adherence to quality standards and project timelines.
- Conduct root cause analysis of defects and work with cross-functional teams to implement corrective actions and preventive measures.
- Participate in sprint planning, review meetings, and retrospectives to provide input on quality-related aspects of the project.
- Maintain and update documentation related to test cases, test results, and QA processes
- Provide support and training to end users and stakeholders on quality assurance processes and best practices.
- Oversee project planning, resource allocation, and risk management to ensure successful project delivery.
- Collaborate with senior leadership to align development efforts with overall business objectives.
Desired Skills, Certifications, and Education:
- Bachelor's degree in Computer Science, Information Systems, business administration, or related field preferred.
- Proven experience as a business analyst or quality assurance analyst in a software development environment.
- Strong understanding of software development methodologies, including Agile and Scrum
- Proficiency in creating and executing test cases, test plans, and test scripts
- Experience with QA tools and technologies such as Jira, shortcut, or similar tools
- Excellent analytical, problem-solving, and communication skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Attention to detail and a commitment to delivering high-quality results.
- Certifications in business analysis or quality assurance are a plus.
- Be an honest team player, growth-oriented, and able to do whatever it takes; safely!
- Regularly required to sit, stand, and walk; occasionally lift and move up to 15 pounds; noise level is usually moderate.
About the company
Company website•Construction
At Climate Pros, LLC, we are a leading commercial refrigeration and HVAC company specializing in the design, construction, and servicing of refrigeration systems across thousands of locations nationwide. Headquartered in Chicago, Illinois, we are proud to be an industry leader with a team of over 1,600 employees dedicated to delivering expert solutions tailored to the needs of our customers.
With a presence in 44 states, servicing 1,300+ customers across 10,000+ sites, we provide 24/7 nationwide support to businesses in supermarket retail, refrigerated storage warehouses, convenience stores, and the biomedical industry. Our commitment to innovation and excellence has earned us recognition on Inc.’s 5,000 Fastest-Growing Companies list 11 times in the past 14 years.
At Climate Pros, we are on a mission to “Disrupt the Industry by Creating a Great Company for Great People.” We prioritize long-term partnerships, offering highly skilled technicians, regulatory expertise, and insights into the latest technology and industry trends. Our dedication to excellence extends beyond service—we invest heavily in the training and development of our employees to ensure we have the Safest and Highest Skilled team in the industry.
To support this mission, Climate Pros University (CPU) offers state-of-the-art training labs and classrooms in Chicago, IL, Cleveland, OH and Austin, TX, providing hands-on technical education led by industry experts.
Discover how Climate Pros can support your business with industry-leading solutions. Visit us at climatepros.com.