BANQUET ONCALL SERVER

Banquet servers provide excellent customer service for small and large groups such as corporate and social events. In addition to serving food, they are also responsible for setting up and breaking down of events.

Job Requirements

• Greet guests as they arrive at the event.
• Provide strong customer service.
• Listen to the complaints and feedback from guests and respond accordingly.
• Place proper table settings for the event and ensure the proper placement of all equipment and items per the Banquet Event Order.
• Anticipate guests needs and be pro-active in providing items needed for the event.
• Serve meals and beverages in a timely courteous manner.
• Pre-bus dishes and glasses from tables to ensure that guests have an excellent dining experience.
• Ensure that the banquet room is always clean and tidy.
• Have a complete knowledge of all food and beverage items on the menu for the event.
• Make sure that tables, bar food and beverages are ready.
• Other duties as assigned.
  
  

Education And Experience

• Must be at least 21 years of age.
• Ability to read, write, speak and understand the English language
• Excellent customer service skills.
• The ability to successfully work in a fast-paced environment.
  
  

Additional Requirements

• Previous food service or banquet experience is a plus.
• The ability to maintain composure in a potentially stressful environment.
• Must present a well-groomed appearance.
• The ability to successfully interact with all levels of team members and management.
• Flexibility to work varied shifts, including weekends and holidays, with variable overtime.
• Must be able to tolerate areas containing secondary smoke, high noise levels, bright lights and dust.
• Excellent verbal and written communication skills.
  
  

Required Work Cards

• Food Handlers Certification
• Alcohol Certification
  
  

Machinery, Work Equipment, Programs, Software, Hardware Used

• Info Geneses
• Catering software