Change Director
RAA
Mile End, South Australia, Australia
Sales / Marketing, Business Development
RAA is embarking on an exciting period of transformation, and we’re looking for a strategic leader to shape how change happens across our organisation. As our Senior Manager, Change, you’ll provide expert leadership and oversight of organisational change management across RAA’s transformation portfolio, ensuring our people and members experience the full value of every initiative.
Reporting to the Head of Transformation, you will establish and lead RAA’s Change Management Centre of Excellence, building capability, embedding best-practice methodologies and driving consistent, people-centred change across the business.
What You’ll Be Doing
In this key leadership role, you will:
You’re a trusted change leader with the ability to influence, coach and partner across all levels of a complex organisation. You bring:
Established in 1903, RAA is proudly South Australian and has been trusted by the community for more than 120 years. Famous for road service and insurance, we now back over 830,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we advocate for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values, Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging, we’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.
Benefits
Some of our employee benefits include:
To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by 9.00am Monday 23rd March 2026.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
Reporting to the Head of Transformation, you will establish and lead RAA’s Change Management Centre of Excellence, building capability, embedding best-practice methodologies and driving consistent, people-centred change across the business.
What You’ll Be Doing
In this key leadership role, you will:
- Provide strategic direction and governance for organisational change activity across the transformation portfolio
- Embed consistent change management methodologies, tools and frameworks
- Lead adoption, engagement and benefits realisation across strategic programs and initiatives
- Drive the establishment of change management as a Centre of Excellence at RAA
- Coach, uplift and build change capability across business units and project teams
- Embed change practices into the ‘3 in a Box’ delivery model, partnering closely with Business and Technology leaders
- Identify and manage change risks, ensuring resistance is minimised and sustainable outcomes are achieved
- Champion a people-centred approach that enhances employee experience and member value
You’re a trusted change leader with the ability to influence, coach and partner across all levels of a complex organisation. You bring:
- Significant experience leading enterprise change and transformation in a large organisation
- Deep expertise in change management methodologies, frameworks and benefits realisation
- Strong strategic thinking and the ability to shape organisational capability
- Experience building or maturing a Centre of Excellence and driving consistent practice
- Exceptional stakeholder engagement skills and confidence working with executives
- A collaborative mindset and the ability to work seamlessly within a multi-disciplinary delivery model
Established in 1903, RAA is proudly South Australian and has been trusted by the community for more than 120 years. Famous for road service and insurance, we now back over 830,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we advocate for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values, Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging, we’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.
Benefits
Some of our employee benefits include:
- Free RAA premium road service
- Access to our RAA Rewards Program
- Generous discounts on all RAA products
- Flexible work arrangements
- Ongoing Training & Development opportunities and a Study Support Program
- Wellbeing facilities and Corporate Health Insurance Plan
To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by 9.00am Monday 23rd March 2026.
You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.
We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.
About the company
Company website•Civic and Social Organizations
Established in 1903, RAA is proudly South Australian and has been trusted by the community for more than 120 years. Famous for road service and insurance, we now back over 840,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we advocate for safety, wellbeing and a stronger future for our state.
Our purpose is simple: be better for our members and better for our community. Guided by our values, Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging, we’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.