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Chartwell Hospitality company logo

Front Desk Agent

Chartwell Hospitality

Denton, TX

Full-time

Business Management / Project / Planning, Manufacturing / Production

Welcome to the heart of Denton, TX, where the charm of our town meets the promise of opportunity at Homewood Suites by Hilton! This is not just any hotel—it’s a place where every greeting at the front desk can turn a guest’s day around, and where every check-in is a chance to make someone’s stay unforgettable. If you have a knack for making people smile and a passion for service that’s as big as Texas, we want you on our team.

Imagine being the face that welcomes travelers from all around the world to our vibrant city, known for its lively music scene and cultural festivals. At Homewood Suites by Hilton Denton, you are not just providing a room key; you are curating personalized experiences for guests, whether they’re here for Denton’s famous arts and jazz festival or visiting the University of North Texas.

What You Will Do

  • Create memorable first impressions, and offer a warm, friendly welcome to all guests.
  • Handle daily guest interactions with a smile, both in person and over the phone.
  • Solve problems and provide guests with information about our amenities and the local area.
  • Efficiently manage reservations, check-ins, check-outs, and payment processes.

Our ideal candidate thrives in a dynamic environment and possesses outstanding communication skills in English. You should be comfortable with technology, capable of managing various software systems, and adept at multitasking in a bustling setting. This role is physically engaging and requires you to be on your feet, ensuring every guest’s needs are met with energy and enthusiasm.

Why Join Us?

  • Competitive Pay Rates, Based on Experience
  • Comprehensive Benefits Package: Medical, Dental, Vision, Life, and Disability Insurance
  • Future Planning: 401-K and Supplemental Insurance Options
  • Exclusive Travel Discounts
  • Opportunities for Professional Growth and Development

At Homewood Suites by Hilton Denton, we don’t just offer you a job; we offer a pathway to your future career in hospitality, surrounded by a team that feels like family. This is your chance to become part of a community that values joy, connection, and genuine service.

Ready to create unforgettable experiences in a city full of life and culture? We can’t wait to meet you!

About the company

Company websiteHospitality

Chartwell Hospitality LLC is a fully integrated real estate company specializing in the acquisition, development and management of high-quality, branded, limited-service and full-service hotels. Our occupancy and market rates consistently surpass the competition, and we have a proven track record for maximizing the cash flow and returns on our investments. Our growth and success are based on our mission to be the best in the business, as well as a commitment to constantly exceed the expectations of our investors, partners, guests and associates. Chartwell Hospitality was founded in 2003 and is based in Nashville, Tennessee.