Continuum Administrative Assistant
Carespring Health Care Management
Loveland, OH
Administrative / Clerical
Description
JOB DESCRIPTION:
Support role for Continuum Healthcare Services (SNF/LTC Physician Extender Group) to promote
productive and efficient operations of the medical practice.
Responsibilities
- Reports to Program Administrator and performs duties as assigned.
- Coordinate with appropriate department regarding new hire processes post-employment offer (initiate, coordinate and track onboarding processes to include but not limited to pre -hire screening, payroll/onboarding, IT (equipment and access requests), system accesses (facility and Continuum documentation and reporting platforms), credentialing (facility, billing, ACO Reach/partnerships).
- Maintain annual spreadsheet tracking CEU allowance days off and expenditure for each provider
- Maintain PTO calendar and assist with coordination of facility coverage between providers
- Assist with team meeting planning and track required attendance
- Attend required meetings (in person, Teams, Zoom)
- Enters new patient information, upload supporting documents to documentation and/or billing platform
- Maintains updated patient information
- Tracks provider credentialing progress and assists with supporting documentation requests
- Maintains and tracks updated licensure, credentials, insurance documents for Continuum providers for billing, forward any required documentation to appropriate department (Continuum, biller, insurance where applicable)
- Coordinates and tracks ACO Reach (or other partnering entity) required visits to include but not limited to notifying providers when a visit is due and filing the visit with ACO Reach (or other partnering entity) when completed
- Monitors front end and back-end denials requiring additional information for resubmission, collaborate as needed with Program Administrator and/or Continuum provider to obtain and resubmit information to billing
- Verifies transfer to self-pay and bad debt reports are accurate. Provide updated insurance information to biller when applicable
- Follows up on outstanding patient invoices
- Assists accounting department as needed for processes such as reconciling EOBs with payments
- Compiles Continuum provider monthly, per trimester and annual RVU and visit completion data for Program Administrator review
- Monitors for timely completion of visit notes, quality measure reporting across multiple platforms CONTINUUM HEALTHCARE SERVICES Initiated 4.2026
- Requires experience in medical office management, medical billing, proficiency with computers and excel spreadsheets and Word and SharePoint
- Effective communication; self-motivated, problem solver, organized, customer service oriented WORK SETTING
- Hybrid position with home office option, required travel to facilities and/or corporate office multiple days per week
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations that do not cause an undue hardship on the company may be made to enable individuals with disabilities to perform the essential functions, as long as that would not hinder or prevent performance of duties, or be of a safety concern. Key to denote % of time requirements necessary to perform essential
About the company
Company website•Hospitals and Health Care
Carespring: Professional. Personal. Positive.
These three words hold enormous significance to Carespring communities. In our communities we employ experienced teams of licensed therapists who are educated in cutting edge, state of the art and professional transitional and long term nursing care. We pride ourselves in our professional, compassionate Caregivers.
We engage our patients on a personal level. Every patient in our communities is a part of our Carespring family. We get to know them-their stories, their families, what they need to maximize the care we provide. This kind of personal care is second nature to our Caregivers.
We work toward the common goal of positive outcomes. We develop cohesive and custom treatment plans and make it our mission to partner with our patients in accomplishing their therapy goals in a positive and consistent manner.
At its heart, care is a bond between patients and their caregivers. Care is what we provide at Carespring.