DataCenter Manager

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Key Responsibilities

Facility Operations

Partner with the facilities team to manage power infrastructure including UPS systems, generators, and PDU allocation and monitoring

Oversee cooling infrastructure including CRAC units, hot/cold aisle containment strategies, and ongoing temperature monitoring to ensure optimal environmental conditions

Manage physical security controls including access control systems, CCTV oversight, visitor management protocols, and cage/cabinet access procedures

Maintain raised floor integrity, enforce cable management standards, and oversee physical space planning to support efficient and organized infrastructure layout

Compliance and Audit

Maintain and support data center certifications including Tier ratings, ISO 27001, and SOC 2, ensuring ongoing alignment with certification requirements

Ensure environmental compliance across fire suppression systems, hazardous materials handling, and related regulatory obligations

Lead and coordinate regulatory audit readiness activities for the physical facility, serving as the primary point of contact during audits and assessments

Capacity Planning

Track and report on power headroom including available capacity, utilization trends, and planning for future additions

Manage space capacity including rack unit availability, current utilization, and long-term footprint planning

Monitor thermal load limits and work with the facilities team to plan cooling capacity expansion as infrastructure needs grow

Managed Service Provider Coordination

Serve as the primary liaison with the managed service provider for all physical hardware activities, including delivery coordination, installation oversight, and decommission planning and execution

Incident Management

Lead incident response for facility-related events in coordination with the facilities team, including power events, cooling failures, and physical security breaches

Oversee and participate in generator and UPS testing activities, ensuring readiness and compliance with testing schedules and documentation requirements

Required Qualifications

5+ years of experience managing or operating an enterprise, on-premises data center environment

Hands-on experience with power and cooling infrastructure including UPS, generators, PDUs, and CRAC/CRAH systems

Familiarity with data center compliance frameworks and certifications including SOC 2, ISO 27001, and Uptime Institute Tier standards

Experience with physical security systems including access control platforms and CCTV

Strong understanding of capacity planning methodologies for power, space, and cooling

Demonstrated ability to manage vendor and managed service provider relationships

Experience developing and executing incident response procedures for facility-level events

Excellent organizational, communication, and cross-functional collaboration skills

Preferred Qualifications

Data center operations certifications such as CDCP (Certified Data Center Professional) or DCIM-related credentials

Experience with DCIM (Data Center Infrastructure Management) tools for monitoring and capacity tracking

Familiarity with environmental and hazardous materials compliance regulations