Veterinary Receptionist - Dominion Animal Hospital

Dominion Animal Hospital has been a highly trusted partner in the Herndon, VA, community since 1967, providing comprehensive veterinary care and urgent services to pets across Northern Virginia. We believe in fostering a truly nurturing environment where we treat every pet exactly like our own. The commitment we show to our patients is reflected in the excellent 4.8-star Google rating our community has awarded us. This is a unique opportunity to join a long-standing, respected practice where you can truly do your best work alongside dedicated colleagues. Joining Dominion Animal Hospital means becoming part of an established and supportive group of teammates dedicated to excellence. Our current team, which includes respected veterinarians Dr. Catherine Wehle, Dr. Joseph Bourke III, and Dr. Kelly Short, fosters a culture of supportive mentorship and high-quality medicine. We strive to empower all teammates to deliver the finest customer service and patient advocacy possible. You will be encouraged to succeed professionally in a stable environment that supports community outreach initiatives and local business involvement. As a full-service, small animal clinic, you will practice up-to-date medicine across a wide spectrum of patient needs. Our medical focus is comprehensive, encompassing robust Wellness and Prevention programs alongside significant advanced capabilities. We routinely utilize Testing and Diagnostics, deliver Advanced Care, and perform modern Surgical Procedures. Furthermore, our practice provides necessary Urgent Care services for the Herndon community, allowing you to continually sharpen your clinical skills and manage diverse cases. Your new professional home is located at 795 Station St in Herndon, VA. Herndon is an established, active area where our practice has been rooted for decades. You will have the chance to build lasting relationships with pet owners in a Northern Virginia community that actively seeks quality medical partners and supports the longevity of practices that provide genuine care. We look forward to having you contribute to the overall wellbeing of this supportive region.

At Mission Pet Health, we do things a little differently! As part of our hiring process, we invite candidates to complete a short online assessment so we can better understand your skills and strengths. If you are being considered for the position, you will receive an e-mail from a Mission Pet Health recruiter with a link to complete the assessment at your convenience. Please be sure to check your spam or junk folder - sometimes these messages get filtered out.

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.
  
  

What You'll Bring To The Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.
  
  

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Health & Wellbeing

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Financial Security

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Valuable Perks

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com.

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [email protected] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.