Project Manager

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FastMed Urgent Care company logo

Project Manager

FastMed Urgent Care

Durham, NC

Full-time

Information Technology, Business Management / Project / Planning

Position Summary

The Project Manager delivers cross-functional, high-impact initiatives using PMI-aligned practices, spanning technology integrations/implementations, operational improvements, policy/procedure updates, and clinical standards supported by monitoring systems. The role partners with internal and external stakeholders to manage scope, schedule, budget, and risk; maintain structured project documentation; and provide clear updates and written executive summaries in a fast-paced, distributed/hybrid environment.

Duties And Responsibilities

  • Lead projects, change management initiatives, and programs from charter to closeout.
  • Define scope, objectives, deliverables, and acceptance criteria for projects ranging from technology implementations to policy/procedure updates.
  • Create and maintain the integrated project plan (WBS, schedule, resources, comms, quality, vendors).
  • Run project governance and stakeholder meetings; document decisions and actions.
  • Maintain standard project documentation in a structured repository, using assigned project codes and consistent file organization.
  • Manage schedules, milestones, dependencies, and resource assignments.
  • Track progress; maintain action and RAID logs; provide routine status updates.
  • Manage internal and external stakeholder communications, follow-ups, and escalations.
  • Manage multiple projects and cross-project dependencies.
  • Coordinate cross-functional teams and vendors to deliver on commitments.
  • Manage risks and issues; drive mitigation and escalation.
  • Provide written executive summaries and briefings on status, risks, and decisions.
  • Track budget (forecast vs. actual), analyze variances, and escalate financial risks.
  • Coordinate training and change management to support adoption.
  • Close projects (acceptance, transition, documentation, lessons learned); other duties as assigned.
  • All other duties as assigned.

Qualifications

Education (Preferred):

  • Bachelor’s degree in Business, Healthcare Administration, Information Systems, or related field (Master’s preferred), or an equivalent combination of education and relevant professional experience.
  • PMP preferred (CAPM acceptable with commitment/timeline to obtain PMP).

Experience

  • Five (5)+ years of project management experience in a corporate setting, preferably within healthcare (operations, systems/technology, process improvement, and training/rollout projects).
  • Demonstrated ability to lead cross-functional teams and vendors; manage scope, schedule, budget, and risk; and provide written executive updates and project summaries.
  • Knowledge of the 4DX (4 Disciplines of Execution) model is a plus.
  • Project experience with EMR/EHR implementations, integrations, or optimization (Epic preferred) is a plus.

Skills

  • Project planning and controls (scope, schedule, dependencies, budget).
  • Communication: interpersonal influence and collaboration; written summaries; executive presentations; meeting facilitation.
  • RAID management (risks, issues, actions, decisions).
  • Project governance and documentation (plans, status, agendas/minutes).
  • Tools: Excel, PowerPoint, Word, Teams, SharePoint, Visio.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, life, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. WORK ENVIRONMENT: The work environment is mainly in office. While performing the essential functions of the job the employee may come into contact with a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, employee problems and varying or unpredictable situations. This position is hybrid with on-site in the corporate office expected 2 – 3 days a week (Monday to Friday, 8:30am until 5:30pm).

About the company

Company websiteMedical Practices

FastMed is one of the largest urgent care providers in North Carolina. We provide a broad range of acute/episodic, preventive, and occupational healthcare – in our clinics and via telemedicine – as well as family medicine at selected clinics. FastMed is one of the few urgent care providers in the nation that has earned The Joint Commission’s coveted Gold Seal of Approval® for quality, safety and infection control in ambulatory healthcare.