Business Analyst II

About GAINSCO

Founded in 1978, GAINSCO offers property and casualty insurance with an emphasis on non-standard personal auto policies. It serves drivers nationwide by providing minimum-limits personal auto coverage, making insurance more accessible to a broader market. In 2020, State Farm Mutual Automobile Insurance Company acquired GAINSCO, Inc. and its subsidiaries, making a significant milestone that strengthened GAINSCO’s ability to grow and expand its reach in the personal auto industry market while continuing to build on its decades of specialized expertise.

Join a team that is dedicated to supporting your professional growth and long-term success.

Who We Are

At GAINSCO, we are a team driven by passion, creativity, and a commitment to excellence. We celebrate achievements, encourage innovative thinking, and recognize the unique strengths each person brings. Our people truly set us apart.

If you’re seeking a company where your contributions are valued, your efforts have a visible impact, and your dedication is recognized, take the next step in your career with us.

We are a Business Analyst II to support department-level projects and tactical enhancements by gathering detailed business requirements and partnering with IT to implement effective solutions. This is an intermediate-level role ideal for someone who enjoys translating business needs into clear functional specifications, supporting delivery teams, and improving processes through data-driven insights.

What does a Business Analyst do at GAINSCO?

• Elicit and document business requirements and translate them into functional specifications and/or user stories.
• Conduct detailed requirement analysis to ensure clarity, completeness, and alignment with business goals.
• Lead and participate in stakeholder meetings to uncover needs, validate requirements, and drive alignment
• Build reports and presentations that communicate findings and progress using tools like Excel, Power BI, Tableau.
• Serve as the key liaison between stakeholders and technical teams—ensuring requirements are understood and delivered accurately.
• Support on-time delivery by managing scope, priorities, and stakeholder expectations.
• Identify process improvement opportunities and recommend solutions.
• Develop and maintain business process workflows, data flows, and system/solution diagrams to support requirements analysis, stakeholder alignment, and solution design.
• Support User Acceptance Testing (UAT) planning, execution, defect triage, and reporting.
• Mentor Business Analyst I team members on best practices and methodologies.
• Create training documentation and support end-user enablement as needed.
  
  

What is required?

Education:

• Bachelor's degree in a business-related field preferred.
  
  

Certifications:

• Certified Scrum Product Owner (CSPO) or Certified Business Analysis Professional (CBAP) are preferred.
  
  

Experience:

• 2 or more years of experience in Business Analysis, Project Management, or a related field required.
• 1+ years in P&C insurance, Personal Auto preferred.
• Familiarity with Agile delivery and general project management practices.
• Proficiency using SQL and project management tools like Asana, Wrike, MS Project, or similar.
• Proficiency in using Project Management software like Asana, Wrike, MS Project, or similar preferred.
• Proficiency with diagramming and collaboration tools such as Visio, Lucidchart, Miro, or similar platforms.
  
  

Skills and Abilities:

• Ability to create and manage user stories and work items using tools like Azure DevOps.
• Ability to create clear and effective visual representations of business processes, data flows, and system interactions (e.g., workflows, swimlane diagrams, context diagrams).
• Lead and manage multiple projects and work streams with competing demands.
• Troubleshoot and escalate project issues, risks, and mitigation appropriately.
• Leverage critical thinking, problem-solving, and influencing skills to ensure project plans deliver on intent and objectives.
• Adapt to rapidly changing business environment and business needs.
• Strong business and mental acuity with excellent process orientation and critical thinking skills.
• Extremely detail-oriented with excellent follow-through.
  
  

What else do you need to know?

• Hybrid
• Competitive salary based on experience.
• Excellent benefits package: medical & dental, vision insurance, life insurance, short term, and long-term disability insurance
• Parental Leave Policy
• 401K + Company Match
• PTO + Paid Company determined Holidays.
• Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity**
  
  

All offers are contingent upon a successful background investigation (including employment, education, criminal and DMV verification- when applicable) and a pre-employment drug test with results satisfactory to GAINSCO.

GAINSCO is an Equal Employment Opportunity Employer