Required Qualifications
- Bachelor’s degree in Electrical Engineering, Power Systems, Computer Engineering, or a related discipline.
- 10+ years of experience supporting electric utility operations, control centers, or grid technology programs.
- Strong understanding of transmission and distribution operations, including switching, outage response, restoration, equipment loading, and voltage management.
- Hands on experience with GE ETERRA GMS and/or EMS in production utility environments.
- Experience working across OT and IT systems such as EMS, SCADA, DMS/ADMS, OMS, GIS, AMI, asset management, historians, DER platforms, or market systems.
- Ability to communicate effectively with operators, engineers, IT/OT teams, and leadership stakeholders. Key Responsibilities Grid Operations & Control Center Expertise
- Act as a trusted subject matter expert for transmission and distribution operations, including real time grid monitoring, switching activities, outage coordination, restoration planning, and control room procedures.
- Provide practical insight into how operators manage voltage conditions, equipment loading, alarms, contingencies, and coordination with neighboring utilities and market operators. Operational Systems & Data Assessment
- Evaluate operational and enterprise systems across EMS, GMS, SCADA, DMS/ADMS, OMS, historians, asset platforms, market systems, and field technologies.
- Identify where system boundaries, data latency, or organizational handoffs limit operational awareness or delay effective decision making. AI & Advanced Analytics Use Case Development
- Identify operational scenarios where AI and advanced analytics can support grid operations, including: o Alarm prioritization and reduction of nuisance alarms o Detection of abnormal grid behavior o Correlation of events across transmission, distribution, and field systems o Improved awareness during outages, restorations, and abnormal operating conditions o Visibility into emerging asset and reliability risks Architecture & Data Strategy Collaboration
- Work with operations, OT, IT, and data teams to define secure and reliable data sharing patterns that support near real time operational insight without disrupting control system integrity.
- Translate operational requirements into analytics and AI needs, including data quality expectations, contextual tagging, event streams, model inputs, operator review points, and explainability considerations. GE ETERRA GMS / EMS Advisory
- Provide guidance on how GE ETERRA GMS and EMS are typically configured and used within utility control centers.
- Advise on integration touchpoints, operational workflows, and data considerations relevant to reliability monitoring, visualization, analysis, and control functions. Roadmap & Compliance Alignment
- Contribute to long term planning for control center and situational awareness modernization.
- Ensure all recommended approaches align with established utility operating practices and applicable reliability and regulatory expectations, including NERC and FERC standards. Preferred Qualifications
- Experience supporting grid modernization or control center transformation initiatives.
- Familiarity with renewable integration challenges, contingency analysis, state estimation, or grid reliability analysis.
- Exposure to AI platforms, advanced analytics, edge computing, or digital grid initiatives within utility environments.
- Knowledge of utility cybersecurity and secure operational data sharing practices.
About the company
Company website•IT Services and IT Consulting
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.
Visit www.infosys.com to see how Infosys (NYSE: INFY) can help your enterprise navigate your next.