ASSISTANT PROPERTY MANAGER
Gene B. Glick Company
Greenwood, IN
Business Management / Project / Planning, Sales / Marketing
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- Greenwood, Indiana
- Property Management - Rental Office
- 3995
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Overview
Job Description
We are looking for an exceptional Assistant Property Manager to join our team at our 200-unit Ashmore Trace apartment community!
The Assistant Property Manager is responsible for assisting the Property Manager with ensuring the community generates a satisfactory cash flow, the property is maintained in accordance with Company standards, assures customer satisfaction, and manages the property in the absence of the Property Manager.
Responsibilities
The Assistant Property Manager must be able to perform the following tasks:
- Promptly answer telephone and e-mail inquiries from residents and prospective residents.
- Follow-up on emails from prospective residents with the goal of obtaining an appointment to show the community.
- Assist with completing move-ins, move-outs, certifications, and renewals.
- Greet prospective residents, tour the model/vacant and demonstrate the features and benefits of the interior of the apartment homes and amenities, explain terms of occupancy, and provide information about local areas.
- Close the sale with prospective residents and obtain a holding deposit, if applicable, and application for an apartment or waiting list.
- Promptly follow up with prospective residents who have not yet leased to continue the sales process and secure the sale.
- Determine and certify the eligibility of prospective residents, following government regulations and Company procedures.
- Assist with marketing surveys.
- Pursue and collect rent payments, assist with delinquencies, and court filings.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Prepare, submit, and maintain accurate records, reports, and documents.
- Ensure confidentiality of all data in the resident files (i.e., income, credit reports, assets, etc.).
- Provide information and reports in coordination with other departments as needed.
- Conduct all activities in accordance with HUD regulations and Fair Housing requirements.
- High school diploma or equivalent combination of education, training, or experience.
- Property Management experience preferred.
- Must be detail oriented and organized.
- Must have and maintain a valid driver’s license in the state of residence.
- Able to work a varied schedule including weekends.
- Must be willing to travel for training and meetings.
- Must be able to communicate effectively verbally and in writing.
- Must be able to read and comprehend the English language.
- Fluent in Spanish is a plus.
About the company
Company website•Real Estate
From our apartment communities to our extensive philanthropic endeavors, our business is family. The Gene B. Glick Company believes in people – our residents, our employees and the communities we serve. We’re doing our part to advance our neighborhoods, schools and environment.
Founded in Indianapolis in 1947, Glick is one of the largest privately held real estate management and development firms in the U.S., with more than 20,000 multifamily units across 13 states.
The Gene B. Glick Company strives each and every day to set the standard for the multi-family housing industry. We set ourselves apart by providing apartment homes and customer service of the highest caliber and creating value for our residents, employees and neighborhoods. Through our charitable outreach, we work to enhance the communities we serve.
Our Values
Our company’s reputation was built on founder Gene Glick’s dedication to integrity, quality construction, excellent service and superbly maintained communities. His family carries on that heritage by investing in organizations and opportunities that make the world a better place. We operate the company according to an unwavering set of principles:
• We value our residents.
• We enhance the lives of our residents by serving them with respect, care and dignity.
• We value our reputation.
• We conduct business in a manner consistent with the highest ethical and moral standards.
• We value social responsibility.
• We contribute our time and resources to making our local communities better places in which to live.
• We value our employees.
• We maintain a corporate culture that demonstrates to each employee that “Our business is family.”
• We strive for excellence in everything we do.