As a result of our expansion, we are looking for a Field Service Manager. The Field Service Manager will oversee our growing Field Service Team, which performs post-production warranty and upgrade work throughout the United States.
RESPONSIBILITES
- Coordinate scheduling for field service needs with Project Managers on Gen and MEC divisions.
- Provide required training for Field Service personnel as project needs evolve.
- Equip Field Service personnel with tools and equipment required for projects.
- Work with management team to develop hiring strategy to meet current demands and future business goals.
- Manage the tracking and maintenance of vehicle fleet and equipment used by Field Service Technicians.
- 3 years’ experience in management of a customer service focused team
- Experience with managing a team of field service personnel covering a large geographical area preferred
- 5 years’ experience in management or hands on work in electrical, mechanical, and/or building construction
- A cool-headed nature: able to keep yourself, employees, and customers calm during stressful situations.
- A passion for developing employees professionally and looking out for their needs
Global Power Components is an Equal Opportunity and Affirmative Action Employer. Global Power Components is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
About the company
Company website•Industrial Machinery Manufacturing
Global Power Components has been manufacturing power generation accessories since 1996. We offer competitive pricing, quality products, on time delivery and the best customer service possible. Whether you need a custom E-House, generator enclosure package, fuel tank or trailer our professional staff of engineers, electricians, and metal fabricators will make it happen. Global Power Components is located in Milwaukee, WI. our 400,000 sq. ft. facility has expanded our capabilities and enabled us to perform new services for our customers. With easy on/off access to Highways 94 and 43, shipping your product is never an issue. Since the relocation, Global Power Components has improved its on-time shipping to an astounding 97%. With our new facility, no project is too large and with our 75-ton crane, no project is too heavy. Global Power Components has developed into a family of employees that dedicate themselves to our customers and services. Our company is diversified in several industries to provide the security, experience, and confidence our customers deserve. However, we are small enough to ensure competitive prices, short lead times, and the ability to flow with last second design changes. For more information, visit us online at www.globalpowercomponents.com For your next custom project, think GPC.