VP Revenue Operations

Job Description

Title: Vice President, Revenue Operations

Location: U.S. Remote

Reports To: Chief Transformation Office and Head of Revenue Operations

About The Role

J.D. Power is at a pivotal stage: we are building a unified Revenue Operations (RevOps) capability to integrate our systems, optimize our go-to-market execution, and lay a scalable foundation for our next phase of growth. We are seeking an experienced, strategic, and hands-on Vice President of Revenue Operations to lead this critical build-out. This role requires an architect who can define the vision, execute the implementation, and drive the cultural adoption of a best-in-class RevOps function.

This role reports directly to the Chief Transformation Office and Head of Revenue Operations, making you a central figure in both operational execution and the company’s large-scale transformation strategy.

The ideal candidate for this role is …

You are a strategic revenue operations leader who combines deep sales systems expertise with financial acumen and transformation leadership. You've scaled RevOps functions in high-growth environments and understand how to architect technology stacks that enable revenue acceleration. You bring proven experience with modern revenue technology (Salesforce, CPQ, SPM, quote-to-cash platforms) and know how to optimize the entire lead-to-cash process for efficiency and growth.

You excel at translating business strategy into operational execution, leveraging both analytical rigor and systems thinking to drive performance. You can influence across functions without direct authority, partnering effectively with Sales, Finance, Product, and Technology leaders to break down silos and create integrated processes. You're energized by building high-performing teams of RevOps experts, from deal desk to systems administrators to data analysts, empowering them to drive detailed technical work while you focus on business outcomes, financial impact, and strategic alignment.

You thrive in complexity, seeing opportunity where others see fragmentation, and have a track record of unifying disparate systems and processes to create scalable revenue operations infrastructure that supports ambitious growth goals.

What You’ll Be Doing In The Role

• Leadership, Team Management, and Functional Integration
• Executive Ownership of RevOps Functions: You will lead and integrate a diverse team of functional leaders across the following areas:
  • Systems, Data & Support
  • Revenue Insights
  • Sales & Client Operations (including Deal Desk)
  • Marketing Operations
  • Enablement
• GTM Strategy Partnership: Serve as a key strategic partner to Product, Finance, and P&L leaders in shaping and executing go-to-market strategy. Translate market opportunities and product roadmaps into operational capabilities, ensuring RevOps infrastructure, processes, and analytics enable effective market segmentation, pricing strategies, channel optimization, and revenue growth across all business lines.
• Team Building and Mentorship: Recruit, train, and mentor a high-performing RevOps leadership team, defining the structure, charter, and career paths as we build this capability.
• Strategic Integration & Transformation: Serve as the RevOps leader for enterprise-wide integration efforts, ensuring all new systems and processes align with the strategic mandate set by the Chief Transformation Officer, Chief Operating Officer, and Chief Financial Officer.
• Operational Execution and Quote-to-Cash Excellence
• Quote-to-Cash (QTC) Process Ownership: Drive the design, implementation, and governance of a lean, high-quality, and standardized Quote-to-Cash process that efficiently supports our complex, mixed revenue model (recurring, reoccurring, and one-time).
• CPQ and Pricing Infrastructure: Partner closely with Pricing to establish and maintain CPQ systems that embed the right pricing standards, approval workflows, and business rules into the technology. Ensure pricing logic, discount guardrails, and product configuration standards flow seamlessly through the quote-to-cash value chain, enabling sales velocity while protecting margin and maintaining pricing discipline.
• Compensation and Process Management: Own the end-to-end execution of sales and client management functions, specifically:
  • Deliver and manage all commission plans globally, ensuring accuracy, timeliness, and alignment with corporate strategy.
  • Govern and enforce sales processes across the organization to drive consistency and predictability.
  • Oversee Deal Desk operations, ensuring optimal deal structuring, profitability, and adherence to policy.
• Sales & Client Operations: Partner with Sales and CS leadership to define, deploy, and manage consistent sales and customer success processes, methodologies, and training via the Enablement function.
• Systems, Data, and Strategic Insights
• Systems Architecture and Modernization: Architect and execute a comprehensive strategy to integrate disparate revenue systems into a unified, scalable RevOps infrastructure, with Salesforce as the primary CRM. Drive the RevTech roadmap for the Corporate IT team.
• Data Foundation & Governance: Oversee the implementation of a data lake and Master Data Management (MDM) strategy for customer and product records, ensuring the Systems, Data & Support team establishes a single source of truth that drives critical business intelligence and supports Finance’s reporting. Partner closely with Corporate IT and Data organizations to ensure support of RevOps/GTM use cases.
• Revenue Insights: Direct the Revenue Insights function to establish a rigorous framework for revenue reporting, delivering accurate forecasting, pipeline health analysis, and actionable insights to executive leadership.
• Finance Alignment: Ensure the RevOps foundation and data structure robustly supports the Finance team’s requirements for accurate revenue recognition, auditing, and financial reporting.
  

Qualifications/Experience & Education

• 10+ years of progressive experience in Revenue Operations, Business Operations, or Sales Operations, with 5+ years in a senior leadership role overseeing multiple sub-functions (e.g., Systems, Data, Deal Desk).
• Deep experience guiding and building a Revenue Operations function previously, including setting its charter and organizational structure.
• Expert-level proficiency with Salesforce, with a proven track record of large-scale implementation and multi-instance consolidation.
• Experience in systems integration and consolidating disparate systems following M&A activity.
• Proven experience owning and optimizing the full Quote-to-Cash process in a B2B environment.
• Direct experience overseeing or leading the delivery of complex sales compensation plans.
• Demonstrated experience reporting to or collaborating closely with C-level executives (COO, CTrO, CFO) on corporate-wide transformation and data governance initiatives
  
  

Why Join J.D. Power?

• Lead Critical Transformation: Drive the consolidation and modernization of revenue operations infrastructure across a global enterprise following 11+ acquisitions.
• Build World-Class Capability: Create a unified revenue operations function from the ground up with the resources and executive support to do it right.
• Strategic Impact: Shape how J.D. Power goes to market, serves customers, and drives revenue growth across vertical businesses.
• Executive Visibility: Direct reporting relationship to Chief Transformation Officer with regular exposure to C-suite discussions.
• Solve Complex Challenges: Navigate the complexity of post-acquisition integration, multi-CRM consolidation, and enterprise-wide process standardization.
• Develop Exceptional Talent: Build and mentor a high-performing team across five key pillars of revenue operations excellence.
  
  

Work Environment

• Remote-first with flexibility to travel as needed for key stakeholder meetings and team development
• US time zones required with regular collaboration across global locations
• Senior executive-level role with high visibility and strategic influence
• Fast-paced, dynamic environment with significant growth and advancement opportunities
  
  

The Way We Work

• Leader Led
• Remote First
• Foster Flexibility
• Reward Performance
• Time Off Matters
  
  

Company Mission

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.

Our Values

We POWER Our Customer's Success

We are Innovative, Collaborative and Grounded in Data

We Make Things Easy

We Get It Done

We Start with Trust & Prove it Everyday

J.D. Power is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

Should you require accommodations during the recruitment and selection process, please reach out to [email protected].

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