Key Responsibilities
- Deployment and Configuration: Design, implement, and maintain Jamf Pro for managing macOS devices, including device enrollment, configuration profiles, policies, and application deployment.
- Device Management: Administer and troubleshoot macOS devices to ensure compliance with security standards, software updates, and organizational requirements.
- User Support: Provide Tier 2/3 support for macOS-related issues, working closely with end-users and the IT support team to resolve problems efficiently.
- Security and Compliance: Enforce security policies, manage encryption, and ensure devices meet organizational and industry compliance standards (e.g., CIS benchmarks, HIPAA, or GDPR, as applicable).
- Automation and Scripting: Develop and maintain scripts (e.g., Bash, Python) to automate workflows, reporting, and device management tasks within Jamf Pro.
- Patch Management: Oversee the deployment of macOS updates, third-party application patches, and firmware updates to ensure devices remain current and secure.
- Inventory and Reporting: Maintain accurate device inventory and generate reports on device status, compliance, and usage metrics using Jamf Pro tools.
- Collaboration: Work with cross-functional IT teams to integrate Jamf Pro with other systems (e.g., Entra ID, SSO, or endpoint security tools) and support broader MDM strategies.
- Documentation and Training: Create and maintain documentation for configurations, processes, and troubleshooting guides. Provide training to IT staff and end-users as needed.
- Continuous Improvement: Stay updated on Jamf Pro features, macOS updates, and industry best practices to recommend and implement enhancements to the MDM environment.
Minimum Qualifications
- 3+ years of experience managing macOS devices in an enterprise environment using Jamf Pro.
- Proven track record of deploying and supporting MDM solutions for small to medium-sized user groups (100-200 users).
- Expertise in Jamf Pro administration (e.g., Smart Groups, Policies, PreStage Enrollments, Self Service).
- Strong knowledge of macOS system administration, including file systems, permissions, and networking.
- Familiarity with integrating Jamf Pro with identity providers (e.g., Okta, Azure AD) and security tools.
- Understanding of Apple’s Device Enrollment Program (DEP) and Volume Purchase Program (VPP).
- Excellent problem-solving and troubleshooting skills.
- Strong communication skills to interact with technical and non-technical stakeholders.
- Ability to work independently and collaboratively in a team environment.
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Must be eligible to obtain a Department of Homeland Security EOD clearance ( Requirements 1. US Citizenship, 2. Favorable Background Investigation)
Desired Qualifications
Preferred Certifications:
- Jamf Certified Associate or Jamf Certified Admin.
- Apple Certified Support Professional (ACSP) or equivalent.
- Experience with managing iOS/iPadOS devices in Jamf Pro.
- Knowledge of endpoint security tools (e.g., CrowdStrike).
- Microsoft Intune for mobile device management.
- Proficiency in scripting (Bash, Python, or similar) for automation and customization.
- DHS EOD - 1st priority
- Any DHS badge + DoD Top Secret or Secret - 2nd choice
- DoD Secret or Top Secret + willingness to get EOD clearance - 3rd choice (it can take 45 days to obtain EOD clearance – work can only begin once the clearance is fully adjudicated)
Welcome to Sev1Tech! Founded in 2010, we are proud to be a leading provider of IT modernization, engineering, and program management solutions. Our commitment is to deliver exceptional program and IT support services that empower critical missions for both Federal and Commercial clients.
At Sev1Tech, our mission is clear: Build better companies. Enable better government. Protect our nation. Build better humans across the country. We believe that through innovation and dedication, we can make a significant impact on the communities we serve.
Join the Sev1Tech family, where your potential for greatness is limitless! Here, you will not only achieve remarkable accomplishments but also enjoy a fulfilling and rewarding career progression. We invite you to explore opportunities with us and become part of a team that values your contributions and growth.
Ready to take the next step? Apply directly through our website: Sev1Tech Careers and use the hashtag #joinSev1Tech to connect with us on social media!
For any additional questions or to submit referrals, feel free to reach out to [email protected] .
About the company
Company website•IT Services and IT Consulting
Sev1Tech is a leader in providing innovative technology, high-end engineering and mission solutions and services. We use the latest methods and technology to solve the most challenging problems across a wide variety of functional areas, steadily earning our customers' trust, becoming an invaluable part of their organization, and advancing them beyond expectations. We deliver mission-focused subject matter expertise combined with corporate core competencies to serve the needs of our customers.
Sev1Tech focuses on corporate responsibility and excellence in service, both critical components in our business and operating policies. We take great pride in conducting our business with integrity and honesty and hold our team members to the same high standard of performance, quality and commitment to the organization. We believe that everyone on our team should improve our customer's missions and strengthen our communities.
Better Solutions. Faster. Three simple words, but when put together, they describe Sev1Tech to its core. Through years of experience, we've developed a proven approach using industry and technology expertise and repeatable processes to create solutions for our client's most significant challenges. Our solutions and services approach pairs functional experts with technology experts. Sev1Tech works collaboratively with our customers throughout the project lifecycle through agile, iterative, state-of-the-art technologies and methodologies and CMMI-based processes. The success of our approach is recognized by numerous customer recognitions and many awards, including one of the fastest-growing companies.
Sev1Tech strives to create an exciting and challenging work environment for all employees by providing opportunities to work on our country and community's toughest challenges in the IT and engineering fields. We are committed to ensuring our employees maintain up-to-date, relevant certifications, use proven solution methods and processes.