Together, We Enhance Innovation and Growth
i2G specializes in advanced physical electronic security and life safety solutions. I2G has proven experience in surveillance, access control, and intrusion detection systems, biometrics, fence sensors, radars, ground sensors, anti-drone technologies, and more. We excel in design, project management, commissioning, and enterprise technology integrations.
i2G’s mission is to provide the products and services that meet our customers’ needs to give them a vital advantage in today’s market, helping to protect what matters most.
This position will be embedded within multiple datacenters to provide ongoing maintenance and repair of electronic security devices and door hardware. Focusing on live building environments, technicians will be working alongside client personnel, external vendors, and their clients. A successful Embedded Electronic Security Technician can work independently, with minimal supervision, provide daily updates of ticket work performed, and reach out to his team manager for support as needed.
Responsibilities
- Execute, track, and update ticket assignments.
- Be professional in client interactions with focus on excellent communications.
- Coordinate with other stakeholders who may need to be involved with tickets.
- Read and understand written specifications, drawings and controlling documents. Maintain current and accurate documentation of systems.
- Record changes made to systems for accurate change management.
- Perform user training, as required, when improper user operation is observed.
- Perform all work in a manner consistent with policies, procedures, and standards.
- Ensure repairs are tested with client and accepted before closing tickets.
- Perform other duties as assigned.
- Working knowledge of general access control systems. Genetec, Lenel, and Mercury knowledge is strongly preferred.
- Effectively utilize diagnostic tools, such as a Multimeter, Line Toner, Cable Tester, etc.
- Utilize boom and scissor lift equipment and/or platform ladders on a daily basis.
- Skills/experience using Microsoft Office applications including Outlook, Word, Excel, etc.
- Ability to be creative and resourceful in obtaining solutions to uncommon applications.
- Ability to effectively work independently and in a team atmosphere.
- Strong organization skills, time management, and attention to detail.
- Proficient verbal and written communications skills.
- Ability to manage multiple priorities within a fast-paced environment.
- Customer focus and a strong commitment to client satisfaction.
This is a Technician job opportuity with i2G Systems. Learn more about i2G Systems: https://www.i2gsystems.com
About
"Kastle Systems Makes Strategic Investment in i2G Systems, Strengthening Leadership in Serving High-Security Industries and High-Value, Large Scale Facilities" Read More About the Partnership Here:
https://www.kastle.com/kastle-systems-makes-strategic-investment-in-i2g-systems-strengthening-leadership-in-serving-high-security-industries-and-high-value-large-scale-facilities/
About the company
Company website•Security and Investigations and Construction
Kastle is a leading provider of property technology solutions, protecting commercial real estate, multi-family residential, global enterprises, educational institutions and critical government facilities. Every day, tens of thousands of businesses use Kastle’s state-of-the-art access control, video surveillance, visitor management and identity management technology solutions to enable a smarter built environment.
Kastle is committed to building a distinctive workplace where great talent can thrive both professionally and personally. By making employee well-being a top priority, Kastle has been recognized with multiple awards, including Energage 2021 Top Workplaces and a Culture Excellence Award for Diversity, Equity and Inclusion Practices.
For more on Kastle, visit kastle.com