Service Manager - Keith Andrews - Hamilton
Keith Andrews
Hamilton, Waikato, New Zealand
Others
Drive service excellence with a leading truck and commercial vehicle brand!
Are you a strong leader with a passion for customer service and operational excellence? We are on the search for a strong leader that has a good understanding of how an Automotive workshop should run.
Keith Andrews Trucks, NZ’s largest Fuso dealership and a key supplier of Freightliner and Mercedes-Benz commercial vehicles, is looking for a Service Manager to lead our Hamilton team.
This is a pivotal role where you’ll manage a high-performing service department, build strong customer relationships, and ensure safe, efficient, and profitable operations.
What you’ll do:
Apply now and drive the success of our Hamilton service operations.
Are you a strong leader with a passion for customer service and operational excellence? We are on the search for a strong leader that has a good understanding of how an Automotive workshop should run.
Keith Andrews Trucks, NZ’s largest Fuso dealership and a key supplier of Freightliner and Mercedes-Benz commercial vehicles, is looking for a Service Manager to lead our Hamilton team.
This is a pivotal role where you’ll manage a high-performing service department, build strong customer relationships, and ensure safe, efficient, and profitable operations.
What you’ll do:
- Lead and manage the service team to deliver outstanding results and top-tier customer service.
- Ensure efficient workflow, correct allocation of staff and resources, and high-quality workmanship.
- Build strong relationships with key clients, providing technical support and training as needed.
- Monitor and drive performance to meet financial and operational targets.
- Champion health, safety, and environmental best practices.
- Oversee team development, apprenticeships, and staff training programmes.
- Stay up to date with product knowledge across Fuso, Freightliner, and Mercedes-Benz brands.
- Proven leadership experience in a service or workshop environment – MUST BE IN automotive or heavy transport
- Strong technical knowledge and problem-solving skills.
- Class 4/5 Driver License preferred
- Excellent communication and relationship management abilities.
- A customer-first mindset and commitment to continuous improvement.
- A proactive, hands-on leader who can inspire and mentor a team.
- Work with market-leading brands and a supportive, forward-thinking company.
- Work in a purpose built modern busy workshop
- Ongoing training and career development opportunities.
- Competitive remuneration and staff benefits.
- Be part of a company that values safety, innovation, and excellence.
Apply now and drive the success of our Hamilton service operations.
About the company
Company website•Transportation/Trucking/Railroad
Keith Andrews is New Zealand’s largest commercial vehicle dealer, providing sales, parts and service for the Daimler Truck brand family; Mercedes-Benz, Freightliner and FUSO commercial vehicles.