LogicMonitor Developer

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We are all about embracing challenges, keeping the lines of communication open and working together. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

Job Description

Essential Job Functions:

• Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring
  
  

configurations, device onboarding, dashboards, and alerting.

• Process MACDs (Moves, Adds, Changes, Deletes) across devices, groups, configurations, etc.
• Validate, troubleshoot, and resolve LogicMonitor platform issues, escalating to vendor support when
  
  

necessary.

• Maintain data consistency, accuracy, and hygiene within the platform.
• Build reports for clients and internal Service Delivery staff.
• Research, update, and maintain 1000’s of device Data Sources across the platform to ensure health and to
  
  

maintain updated requirements across all hardware.

• Design, build, and maintain LogicMonitor to ITSM (ServiceNow) workflows, integrations, and automations.
• Experience with LogicModules.
• Awareness of upcoming and current LogicMonitor functionality including LM Envision and Edwin AI
  
  

(correlation, automation, and agentic agents).

Monitoring Engineering & Automation

• Develop, update, and enhance LogicMonitor Data Sources, Event Sources, Property Sources, config sources,
  
  

and scripts.

• Write automation workflows and custom integrations using Groovy, Java, Python, and automation scripting
  
  

tools. PowerShell scripting experience is a plus.

• Automate onboarding, configuration updates, and repetitive administrative tasks to improve operational
  
  

efficiency.

• Build internal tools and scripts to streamline monitoring processes and ensure scalability.
  
  

Device Onboarding & Monitoring Optimization

• Perform end-to-end device onboarding for servers, network devices, applications, cloud resources, and APIs.
• Configure and validate monitoring using SNMP, WMI, OIDs, and other collection methods/monitoring
  
  

mechanisms.

• Ensure monitoring accuracy, threshold tuning, and alert fidelity for all onboarded devices.
• Collaborate with servers, network, cloud, and application teams to define monitoring requirements.
• Collaborate with clients and onboarding project teams for device and client onboarding.
  
  

API & Cloud Integrations

• Implement, configure, and maintain API integrations with cloud and network platforms, including but not
  
  

limited to Cisco Meraki, Microsoft Azure, Amazon Web Services (AWS).

• Develop custom collectors or scripts to support platforms not covered by native integrations.
  
  

Cross-Functional Collaboration

• Work very closely with another LM administrator as well as ServiceNow and Salesforce teams to facilitate
  
  

the entire monitoring and management workflow.

• Work closely with infrastructure, DevOps, network engineering, and application teams to ensure complete
  
  

monitoring coverage.

• Excellent interpersonal skills to aid in working in tandem with internal staff in addition to clients facing calls
  
  

for onboarding, troubleshooting, and platform escalations.

• Document processes, standards, Data Source customizations, workflows, and integration patterns.
• Provide recommendations for monitoring improvements, standardization, and automation opportunities.
  
  

What Qualifies You

• 3–5+ years of LogicMonitor or equivalent monitoring platform administration experience.
• 2-5+ years of LogicMonitor specific experience.
• Proficiency in Groovy, Java, Python, and general automation scripting.
• Experience working with modern Linux and Windows systems environments.
• Strong understanding of SNMP, WMI, OID structures, and other monitoring protocols.
• Strong understanding of server infrastructures (Windows & Linux) and networking fundamentals.
• Experience building or customizing monitoring Data Sources or equivalent monitoring templates.
• Familiarity with REST APIs, JSON, and integration workflows.
• Experience with cloud platforms: Azure, AWS.
  
  

Remote