Workforce Solutions Director

Job Summary and Department Description

The Workforce Solutions team is in charge of discovering the demand for our services in the industry and marketing our brand throughout the industry. They initiate our relationship with client facilities by developing a master staffing agreement containing the terms of our relationship.

The Workforce Solutions Director is responsible for prospecting and qualifying potential clients by asking questions that focus on strategic workforce planning. This role effectively develops mutually beneficial relationships and connections with current and potential clients at a national level based on the assigned territory. This position manages a larger territory and is responsible for signing client contracts and revenue production.

Essential Functions of The Job

• Develop sales plans for the assigned territory that aligns with the company’s strategic sales plan and revenue goals. It is expected that the Workforce Solutions Director meets required KPI’s and revenue goals

• Lead generation, pipeline development and closing new business (client staffing contracts), both as a “doer” and a “leader”. Utilizing company database, social media, personal relationships, cold calling and other resources to maintain constant pipeline growth

• Travel to client facilities as needed to present company presentation of services and build relationships with high level decision makers and educate prospects on the company’s services

• Secure new business (client staffing contracts) in assigned territory and dedicated markets as assigned

• Participate in defining new product capabilities and geographical expansion through market analysis

• Develop and implement national sales account strategies in cooperation with the senior leadership to meet financial objectives

• Analyze and present market information such as current trends, sales techniques, and application of products in healthcare as part of their business plan presented quarterly to leadership

• Responsible for complex sales negotiations for nurse and allied staffing, attend sales presentations and close sales deals monthly

• Continuing to develop and implement a structured, effective sales process as outlined in the company’s sales playbook

• Meets company established sales and activity KPI’s on a weekly, monthly and annual basis

• Negotiate client contracts including pricing and terms agreeable to the company

Marginal Functions of The Job

• Other duties as assigned

Normal Work Schedule

This is a full-time position. Standard business hours are Monday through Friday 8:00 AM to 5:00 PM. Additional time outside of these hours may be needed to complete the essential functions of the job.

Education, Training, And Experience

• Bachelor’s Degree in a related field required, Master’s Degree preferred

• Minimum of 5 years of experience in service and solutions-based business to business sales required

• Healthcare and/or staffing industry experience required

• Proven track record of pipeline development

• Experience with contract negotiations to include financial negotiation

• Comfortable with lead generation through high volume of outbound calling

• Highly skilled in all aspects of social media relationship selling

• Proven track record of collaboration, team selling and individual sales leadership and success

Job Level Competencies

• Technical Skills: Advanced ability to perform technical skills required for job role. This may include the use of specific technology, knowledge of job-specific tasks and concepts, etc. Advanced ability to supervise project workflows for the team. Advanced ability to handle routine tasks and non-routine tasks; and handle tasks with a high level of complexity with no guidance.

• Communicates Effectively: Advanced ability to communicate and network with key contacts outside own area of expertise. Advanced skills in active listening and adjusting articulation and body language for presentations. Advanced ability to provide clear and concisely written, verbal and nonverbal communication.

• Develops Self: Advanced ability to understand and apply an advanced range of experience, professional concepts, and Company objectives. Advanced ability to take a lead role in projects that require advanced professional skills. Advanced ability to mentor others in the area of specialization. Advanced ability to continuously refine and update skills to stay current and progress in the field.

• Customer Focus & Teamwork: Advanced ability to work independently to determine team and customer-centric methods for assignments. Advanced ability to drive collaborative efforts and navigate team dynamics. Advanced ability to address escalated customer feedback or concerns.

• Decision Making: Advanced ability to leverage various selection methods and techniques to drive optimal results within the department. Advanced ability to perform situational analysis and interpret risk data, including emotional intelligence and potential organizational impact. Advanced ability to think critically in solo or group settings and manage time effectively. Advanced ability to coach others on best practices.

• Innovation: Advanced ability to develop ideas that establish new or improve business processes across a division or key functional area and increase productivity. Advanced ability to address complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors with an innovative approach. Advanced abilities in creativity, flexibility, continuous improvement, curiosity, experimentation, data analysis, entrepreneurship, collaboration, and strategic thinking.

• Quality & Results Oriented: Advanced ability to self-monitor and correct work. Produces optimal results that impact one or more teams, departments, or divisions. Advanced ability to demonstrate a commitment to excellence in their work and actively contributes to the development and improvement of processes and procedures. Advanced ability to mentor colleagues on best practices for quality and results.

• Resourceful & Tenacious: Advanced ability to use internal company policies and resources along with other external professional concepts to develop solutions to complex and critical issues.

Required Licenses, Certifications, and Other Specific Requirements of Law

• Health Insurance Portability and Accountability Act (HIPAA) certifi
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