Massage Heights - Spa Sales Specialist

Heights Wellness Retreat

San Antonio, TX

Full-time•

Health / Beauty / Fitness

Our brand purpose is to Elevate the Lives of the People we Touch. Join the Massage Heights team to help us inspire, educate, and promote a balanced lifestyle for every member and guest.

Benefits/Perks

Flexible Scheduling
Growth Opportunities
Paid Training
Digital Workspace
Stunning Retreats
Massage Heights Family Fund
Employee Discounts
Competitive pay with commission and bonus opportunities

Schedule/Expected work hours

6–8-hour shifts
Required 1 weekend shift
Full and part-time positions available
Days and evening shifts available

Responsibilities

Achieve monthly sales targets through membership and gift card sales
Provide exceptional service by listening, communicating, and responding to guest’s needs
Promote the therapeutic/wellness benefits of massage therapy and skin therapy
Educate guests confidently and effectively about services and products
Excellent phone etiquette with an upbeat tone and strong articulation
Develop and maintain positive relationships with members of the team and guests

Qualifications

Exceptional guest service and communication abilities
Previous experience in sales, retail, or guest services is required
Proficient with basic computer software and quick to learn new systems
Fast learner with a positive and energetic demeanor
Strong critical thinking skills, especially in resolving customer conflicts
Passionate about interacting with people and consistently delivering outstanding service
Thrives in collaborative team settings

Company Overview – Massage Heights is a national franchise U.S. and Canadian chain of massage and skincare Retreats that are locally owned and operated by small business owners. Our franchisees are passionate about sustaining a culture of care and creating work environments where people feel valued, accepted, and inspired. We offer massage therapy and skincare in beautiful, serene environments and are committed to supporting our member's and guests’ wellness goals through providing therapeutic and healing services.

Company Values

Loyal
Authentic
Passionate
Diligent

About the company

Heights Wellness Retreat

Company website•Wellness and Fitness Services

Heights Wellness Retreat is a full-stack, membership-based wellness platform designed for scalable, recurring revenue and long-term growth. Operating within the rapidly expanding wellness industry—projected to reach $7 trillion globally—the brand delivers an integrated model that combines hands-on services with high-margin wellness technologies, creating multiple revenue streams within a single concept.

Built on more than 20 years of operational expertise, the platform evolves the legacy of Massage Heights, founded in 2004 in San Antonio, Texas. Today, the brand spans more than 110 locations across the U.S. and Canada, supported by proven systems, strong unit economics, and a membership-driven model that prioritizes retention and lifetime value.

Heights Wellness Retreat’s hybrid approach blends massage and skincare with innovative, touchless modalities such as cryotherapy, lymphatic drainage, red light therapy, infrared sauna, salt therapy, and meditation—positioning franchisees to meet growing consumer demand for consistent, results-driven wellness.

For entrepreneurs, the model offers diversified revenue streams, operational support, and a differentiated position in a fragmented category—shifting from transactional services to a structured, membership-based wellness platform. Heights Wellness Retreat is built to help franchise partners grow sustainably while delivering meaningful impact in their communities.

To learn more about franchise opportunities, visit www.heightswellnessretreatfranchise.com