NCHS Main Office Reception Secretary
New Castle Community School Corporation
New Castle, IN
Administrative / Clerical
Reports To: Principal
Schedule: 10 Month Position (working 205 days)
Position Summary
The Main Office Secretary serves as the first point of contact for students, families, staff, and visitors at New Castle High School. This position supports the daily operations of the main office by providing efficient clerical support, maintaining accurate records, assisting with attendance processes, and ensuring a welcoming and organized front office environment.
Essential Duties And Responsibilities
- Answer incoming phone calls and listen to voicemail messages, responding appropriately or directing inquiries to the appropriate personnel.
- Receive and process attendance call-ins and update student attendance records in a timely and accurate manner.
- Write and distribute student passes when students are requested to be released from class.
- Sign students in and out at the front desk following established procedures.
- Monitor the front door camera system to ensure building security and appropriate visitor access.
- Assist the Treasurer and Principal’s Secretary with office-related responsibilities as needed.
- Maintain organization of front office materials, records, and daily operations.
- Provide courteous and professional customer service to students, staff, parents, and visitors.
- Support the overall efficiency of the school office by completing clerical tasks and maintaining confidentiality of student and staff information.
- Perform all other duties as assigned by the Principal.
- High school diploma or equivalent required.
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize responsibilities in a fast-paced environment.
- Proficiency in basic office technology, including phones, computers, and common office software.
- Ability to maintain confidentiality and demonstrate professionalism at all times.
- Previous experience working in a school office or administrative setting is preferred.
- Familiarity with student information systems and attendance procedures preferred.
- Experience providing customer service in a professional environment preferred.
This position requires frequent interaction with students, staff, parents, and visitors and the ability to manage multiple tasks simultaneously in a busy school office setting.
Benefits
The corporation offers a comprehensive benefits package, including medical, dental, vision, retirement (INPRS/PERF), paid leave, and other voluntary benefit options, in accordance with corporation policies.
About the company
Primary and Secondary Education
The dedicated staff of the New Castle Community School Corporation fosters the development of students’ talents and the exploration of their potential, so they are prepared to seize unlimited possibilities of the future. We offer exceptional programs and opportunities in: academics, athletics, performing arts, career and technical opportunities, and extracurricular activities. Due to the numerous Dual Credit and Advanced Placement college level courses, our students have the potential to graduate with more than two years of college credit and save a great deal of time and money. Our commitment to excellence is not limited to the classroom but extends into the community, and this is just one aspect that makes New Castle and our students so very special.
New Castle Community School Corporation’s mission, in partnership with the parents and community, is to provide an appropriate educational program and learning environment which will effectively meet the educational needs of its students and help its students accomplish educational goals which are significant, durable, and transferable.