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Nelson Mazda company logo

Assistant Parts Manager

Nelson Mazda

Murfreesboro, TN

Full-time

Business Development, Sales / Marketing

Now Hiring: Parts Assistant Team Lead

Salary: $4,000/monthSchedule: 8:00 AM - 6:00 PM, 5 days per week (Saturdays required)

About Us

For over 60 years, the Nelson family has been a part of automotive retail. As a dealership group, the Nelson family continues to see growth and loyalty among our customers and employees because of our commitment to creating an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.

Position Overview

We are seeking a motivated and detail-oriented Parts Assistant Team Lead to oversee the parts sales process from start to finish while delivering exceptional service to both internal and external customers. This role is ideal for someone who thrives in a fast-paced environment, demonstrates leadership by example, and is eager to grow professionally.

Key Responsibilities

Oversee the parts sales process from initial request through fulfillment

Communicate with staff and customers in a friendly, professional, and efficient manner

Effectively discuss customer parts status and timelines

Read and interpret parts catalogs to accurately identify and explain parts

Answer incoming phone calls and provide price quotes and product information

Review body shop estimates to verify correct parts ordering and accurate pricing

Provide high-level customer service to internal departments and external customers

Pull and fill orders from stock; conduct weekly bin checks to ensure inventory accuracy

Notify the Parts Manager of out-of-stock parts or shop materials requiring immediate attention

Locate out-of-stock parts from external vendors and submit emergency orders when needed

Ensure all internal parts requests are properly billed to service repair orders

Receive payment from retail customers or obtain proper credit authorization

Qualifications

College degree preferred

Eager to improve in a dynamic work environment

Strong interpersonal, communication, and time-management skills

Ability to read and interpret safety and maintenance documents

Ability to calculate figures including discounts, interest, commissions, proportions, percentages, area, circumference, and volume

Valid driver’s license with a clean driving record

Benefits

$4,000/month salary

401(k) with company match up to 6%

Health, Dental, and Vision insurance

Paid Time Off (PTO) after 90 days

Voluntary Time Off (VTO)

Employee purchase program

Gym membership discounts

Equal Opportunity Employer

We are an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are committed to providing a safe, drug-free work environment. Applicants must be willing to submit to a pre-employment background check and drug test. Interested candidates must possess a valid driver's license and have a satisfactory driving record.

About the company

Company websiteMotor Vehicle Manufacturing

For over 60 years now the Nelson family has been a part of automotive retail. Nelson Auto Group is built around faith in Christ and high standards of customer service. As a dealership group, the Nelson family continues to see growth and loyalty among their customers and employees because of our commitment to create an unparalleled business culture and consumer experience. We are convinced that we set ourselves apart by giving every customer and every employee the treatment they deserve.