Responsibilities:
- Manage book of personal lines clients providing service to maintain and grow the book.
- Be main conduit of communication to the insured and handle day-to-day correspondence with client (email, phone) for accounts.
- Use discretion and judgement to interpret policy language and communicate changes in coverage to the insured.
- Act as the relationship builder with the account
- Participate as a Team member in a fast-paced, growing sales environment open to continuous improvement.
- Must be licensed or willing to obtain license
- Microsoft suite of products, AMS360 experience a plus.
- Must be able multi-task while maintaining accuracy.
- Must be detailed oriented. Accuracy in this position is critical.
- Must have strong time management skills. Able to prioritize and meet deadlines.
- Must be able to work in a fast-paced environment.
- Company Paid Life Insurance, Long-Term and Short-Term Disability.
- Medical, Dental, Vision and FSA/HSA plans.
- 401(k) with company match.
- Additional voluntary benefits including Critical Illness, Accident Insurance, Hospital Indemnity and Supplemental Life Insurance, Legal and Identity Protection, and Pet benefits.
- Generous PTO.
- An awesome team of professionals!
About the company
Company website•Insurance
It's Personal. It's Business.
At Hilb Group, we believe strong relationships drive exceptional results. As a Top 25 middle-market independent insurance broker, we combine the resources, expertise, and market access of a national firm with the attentive, personalized service of a local agency.
Partners Together. Endless Possibilities.
Founded in 2009, Hilb Group provides property & casualty insurance, employee benefits, retirement services, and risk management solutions to businesses and individuals across the United States. With over 2,600 associates and experience spanning more than 30 industry specialties, we help clients navigate complexity, manage risk, and seize opportunities with confidence.
Our people are our greatest strength. Guided by our core values of trust, passion, integrity, and growth, we build lasting partnerships and deliver customized solutions tailored to each client's unique needs.
Whether you're looking for strategic risk management, employee benefits solutions, retirement planning expertise, or comprehensive insurance services, Hilb Group is committed to helping you achieve your goals—because at Hilb Group, it's personal, and it's business.