District Manager Parking Manager
Platinum Parking
Dallas, TX
Business Development, Sales / Marketing
Platinum Parking is looking for an experienced District Manager to lead a large multi campus Parking & Valet operation.
Proven experience as both a Garage and Valet Manager required.
As a District Manager your main focus will be to oversee garage parking & valet operations for a hospital campus in Dallas. Duties include financials, budgets, employee recruitment and management, client/customer relations, cash controls, accounts receivable, facility maintenance, special projects and daily operations.
Job Duties And Responsibilities Include
Ø Cultivating a professional, diverse, and customer-focused team.
Ø Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Ø Provide prompt, customer-oriented service, resolving any issues without executive management involvement whenever possible.
Ø Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations.
Ø Oversee management and scheduling of all sites and operations.
Ø Develop and retain client relationships by maintaining regular communication and partnering with the client on projects related to technology and equipment, revenue maximization and expense efficiency opportunities.
Ø Oversee management of special events and enforcement personnel to include coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking.
Ø Responsible for the recruiting, hiring, development and retention of various employee roles throughout the operations functional area.
Ø Ensure the daily operations perform in accordance with company policy by ensuring each location is properly staffed, has required supplies, and follows set opening and closing procedures.
Ø Review all P & L Statements per location and evaluate what steps are needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated to locations.
Ø Participate in relevant professional associations to remain current on industry knowledge and skills; identify and implement best practices, as appropriate, to facilitate process and service improvements.
Ø Oversees the contract parker program be ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
Ø Reviews daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis.
Ø Assist in collecting, recording, and depositing revenues received at the facility.
Ø Reviews each location safety and security for guests and employees by conducting periodic safety audits.
Ø Promote a work environment that values integrity, problem-solving, collaboration and transparency.
Ø Establish medium and short-range goals by defining which services to offer or programs to support; conduct cost/benefit analysis and feasibility studies for programs or services; monitor programs and services by determining what metrics to use to report progress or shortcomings.
Ø Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ø Develop and manage client “touch points”; track and schedule client communications; manage client relations to ensure retention; perform quality control and customer service reviews.
Ø Participate in weekly management meetings.
Ø Manage the business to limit revenue loss, theft, or shrinkage of monies and or equipment.
Ø Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Ø Exchange ideas, information, and options with other managers to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions.
Proven experience as both a Garage and Valet Manager required.
Salary commensurate with experience.
Proven experience as both a Garage and Valet Manager required.
As a District Manager your main focus will be to oversee garage parking & valet operations for a hospital campus in Dallas. Duties include financials, budgets, employee recruitment and management, client/customer relations, cash controls, accounts receivable, facility maintenance, special projects and daily operations.
Job Duties And Responsibilities Include
Ø Cultivating a professional, diverse, and customer-focused team.
Ø Gather, review, and verify the timely and accurate completion of daily and monthly reports.
Ø Provide prompt, customer-oriented service, resolving any issues without executive management involvement whenever possible.
Ø Ensure that all facilities operate in accordance with company policy and procedures including revenue control, equipment maintenance, proper and accurate signage, and flow of parking operations.
Ø Oversee management and scheduling of all sites and operations.
Ø Develop and retain client relationships by maintaining regular communication and partnering with the client on projects related to technology and equipment, revenue maximization and expense efficiency opportunities.
Ø Oversee management of special events and enforcement personnel to include coordination and scheduling of parking needs for special events as well as construction and other causes for displacement of parking.
Ø Responsible for the recruiting, hiring, development and retention of various employee roles throughout the operations functional area.
Ø Ensure the daily operations perform in accordance with company policy by ensuring each location is properly staffed, has required supplies, and follows set opening and closing procedures.
Ø Review all P & L Statements per location and evaluate what steps are needed to continue operations at or under budget, question managers on payroll, expenses, and other costs associated to locations.
Ø Participate in relevant professional associations to remain current on industry knowledge and skills; identify and implement best practices, as appropriate, to facilitate process and service improvements.
Ø Oversees the contract parker program be ensuring customers are properly registered, A/R is billed and collected on a timely basis and responds to corporate account requests and concerns.
Ø Reviews daily revenue collected, the associated paperwork and reconciliations for accuracy and completeness on a daily basis.
Ø Assist in collecting, recording, and depositing revenues received at the facility.
Ø Reviews each location safety and security for guests and employees by conducting periodic safety audits.
Ø Promote a work environment that values integrity, problem-solving, collaboration and transparency.
Ø Establish medium and short-range goals by defining which services to offer or programs to support; conduct cost/benefit analysis and feasibility studies for programs or services; monitor programs and services by determining what metrics to use to report progress or shortcomings.
Ø Use tact and diplomacy to effectively handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems.
Ø Develop and manage client “touch points”; track and schedule client communications; manage client relations to ensure retention; perform quality control and customer service reviews.
Ø Participate in weekly management meetings.
Ø Manage the business to limit revenue loss, theft, or shrinkage of monies and or equipment.
Ø Develop, implement, and maintain marketing and operating strategies to maximize facilities’ revenue.
Ø Exchange ideas, information, and options with other managers to formulate policies and programs and/or arrive jointly at decisions, conclusions, and solutions.
Proven experience as both a Garage and Valet Manager required.
Salary commensurate with experience.
About the company
Company website•Facilities Services
At Platinum Parking, we are passionate about finding solutions that help our clients exceed their financial and operational goals. Parking is local and what works in one facility won’t necessarily work in another. Since we are not fenced in by proprietary technology, we are able to implement the best solution available for our clients. With that and our attention to detail, we have consistently improved parking revenues for our clients by no less than 20%. Our best-in-class team has the knowledge, experience, and the passion to dramatically increase the value of your asset. If you're looking for a parking management company that is results-oriented, innovative, and dedicated to your success, look no further than Platinum Parking. Let us show you how.