Universal Banker
Provident Credit Union
San Francisco Bay Area
Customer Service, Sales / Marketing, Business Development
UNIVERSAL BANKER - Full Time
We have 4 open positions at the following locations:
- San Ramon, CA - 1 open position
- Oakland, CA - 1 open position
- San Francisco - 2 open positions
Job Summary:
The Universal Banker is a highly motivated sales and service professional with advanced knowledge of Provident's products and services. The Universal Banker is responsible for opening new products, processing transactions, cross-selling products and services, and providing exceptional member service. The Universal Banker proactively interacts with current and potential members, and participates in business development and community activities to generate new business. The Universal Banker is successful at consistently achieving individual sales goals and uses available resources to increase business, strengthen member relationships, and increase member loyalty. In addition, they are responsible for providing training, leadership and support to less experienced branch staff. The Universal Banker is a keen problem solver who is comfortable taking the initiative to 'Do What's Right.' The Universal Banker works under the supervision of the Assistant Branch Manager and Branch Manager and performs other duties as directed.
Why Provident?
Provident Credit Union was established in 1950 and we rank among the top 10% of credit unions in the US. We believe having a culture that is accepting, supportive, diverse, and inclusive makes us all better. Provident has been a Bay Area “Top Workplace” since 2017, and our employees rank us on Glassdoor as one of the best credit unions in the nation.
Our values are:
- Listen
- Get Better
- Do What’s Right
Education / Work Experience / Skills / Abilities:
- Bachelor’s degree preferred
- 1+ years in financial services experience in banking or credit union
- 1+ years of sales and service experience with proven results
- Experience making effective outbound telephone calls
- Experience with Real Estate and Consumer Loans
- Experience with business banking products and relationships
- Experience with cash handling/teller transactions/loan funding
- Experience in working in a team environment and developing relationships
- Excellent listening and speaking skills
- Excellent written communication skills
- Computer literacy skills and proficient in Windows and Microsoft Office
- Understand and adhere to BSA and OFAC policy and procedures including:
• CTR requirements
• CIP requirements
• CDD requirements
• OFAC verification requirements
• Reporting suspicious activity
• Maintaining records on negotiable instrument
- Licenses/Certifications:
- NMLS – National Mortgage Licensing System and Registry to obtain within 30 days of hired
- Medallion Stamp Certification to obtain within 120 days of hired
Travel Details / Schedule:
Travel:
- Required to travel to other Provident locations outside of home branch
- Required to attend offsite training, meetings, or events
Work Schedule:
- Full-time; 40 hours a week Monday - Friday 8:30am - 5:30pm & rotational Saturdays 8:45am - 2:30pm
- Occasionally work early or late hours, and extended weekend hours
Company Benefits you will enjoy:
- Quality medical, dental and vision care coverage
- 401(k) retirement plan with up to 150% matching employer contributions
- Strong commitment to investing in your career and educational advancement by offering up to 100% Tuition reimbursement for approved courses
- Annual discretionary bonus
- Employee referral bonus
- Generous paid time off and paid holidays
- Flexible spending accounts
- Short and long-term disability coverage
- Life and AD&D insurance
- Provident membership
- Rate discount on home, auto loans and personal loans
- Opportunity to use company owned condo in Maui and Lake Tahoe
Compensation:
Pay Grade is P1. This position is eligible for our twice a year discretionary bonus.
Targeted Base Pay: $27.50/hr
Join us at Provident Credit Union as a Universal Banker. Discover new challenges in a rewarding atmosphere that helps you grow professionally.
Provident is an Equal Opportunity Employer
We are a winner of the Bay Area News Group Top Work Place in 2018 - 2026. Check us out on Glassdoor!
About the company
Company website•Banking and Financial Services
Provident Credit Union is and has been a local financial Institution serving the Bay Area and beyond for over 75 years. We offer our members a wide array of financial products and services with an unmatched level of customer service and convenience
Our members enjoy 21 branches located throughout the Bay Area as well as access to hundreds of additional branches throughout California. Members also have access to over 25,000 ATMs free of charge.
To learn more about what we have to offer please visit www.providentcu.org
Four Great Reasons to Work for Provident:
1. We are Strong. Provident is one of the largest and strongest credit unions in the country. For more than 20 years Provident has earned a 5-Star Sustained Superior Rating from BauerFinancial.
2. We Make Life Easy. We are a credit union. Not a bank. We have members not customers. And we love our members. Our goal is to make life easy for them while providing financial products and services that enhance their lives.
3. We Have a Sense of Fun. We get things done. We foster an organization of mutual respect and teamwork. We’re active and always out there, whether it be at a local art and wine festival or sponsoring a financial literacy program.
4. We Look Out for You. Provident offers a quality compensation package including medical, dental and vision care, a 401(k) plan with employer matching, generous paid time off, rate discounts on loans and much more.
To view jobs and apply visit: http://providentcu.org/careers