Department: Laboratory Operations
Location: Bengaluru
Experience Required: 3+ Years
Industry Preference: Diagnostics
Education: M.Sc. (Biotechnology/Microbiology/Life Sciences) or BMLT
About Us
Redcliffe Labs is India’s fastest-growing omnichannel diagnostics service provider, offering services across 220+ cities through a network of 80+ advanced labs and 2000+ collection centres powered by home sample collection. We are committed to delivering high-quality, accessible, and affordable healthcare diagnostics to all.
Role Summary
The Senior Scientific Officer will oversee high-complexity laboratory testing, ensure compliance with NABL/ISO standards, and guide technical teams to maintain accuracy, quality, and seamless workflow. The role includes advanced result validation, troubleshooting, equipment oversight, documentation, and supporting audits and quality initiatives.
Key Responsibilities Laboratory Operations
- Conduct and validate advanced diagnostic tests across assigned disciplines.
- Oversee daily sample processing and workflow management.
- Ensure high accuracy in result interpretation and reporting.
- Supervise equipment calibration, maintenance, and troubleshooting.
- Ensure strict adherence to NABL/ISO quality standards and biosafety protocols.
- Lead daily QC review, document deviations, and manage EQAS participation.
- Maintain audit-ready quality documentation and support internal/external audits.
- Guide Junior Scientific Staff and Technologists in routine operations.
- Ensure training, competency assessment, and SOP adherence.
- Support process improvement initiatives to enhance lab efficiency.
- Collaborate with internal teams to ensure TAT adherence.
- Escalate non-conformities and participate in root cause analysis.
- Manage reagent inventory, stock planning, and lot verifications.
- Oversee accurate LIS-based reporting and data review.
- Maintain equipment logs, QC records, and technical documentation.
- Strong technical expertise in diagnostic laboratory testing
- In-depth understanding of NABL/ISO standards
- Hands-on experience with automated analyzers
- Strong analytical, documentation, and troubleshooting skills
- Leadership capabilities and team coordination
- Proficiency in LIS and MS Office tools
- Accurate and validated test results
- Zero non-conformities and QC deviations
- Smooth laboratory workflow and TAT adherence
- High audit readiness and regulatory compliance
- Effective team guidance and competency development
- 4–7 years of experience in diagnostic laboratory operations
- Exposure to Molecular, Microbiology, Biochemistry, or Hematology workflows
- Experience working in NABL-accredited labs
- Strong technical troubleshooting and process improvement capability
About the company
Company website•IT Services and IT Consulting
What started in 2018 as Redcliffe Lifesciences (specialized testing and research) evolved into Redcliffe Labs in 2021: a PAN-India, omnichannel, preventive-first care platform. Our journey isn't only about diagnostics; it's about helping people understand their health and act on time for better health outcomes.
We combine home sample collection, AI-driven health insights, smart reports, and a personalized improvement plan to turn data into action.
Every interaction is designed to deliver 4X value with every test:
✅ Doctor-Verified Smart Reports
✅ Expert Consultation
✅ Personalized Diet Guidance
✅ 24x7 AI Assistance
Today, we reach communities across 4,000+ pin codes in India through 80+ certified labs, 2,000+ collection centers, and an on-the-ground team of 1,500+ health champions committed to unmatched care. Trusted by 1 crore+ Indians, we focus on prevention, practical guidance, and long-term behavior change so people can avoid progression from risk to chronic disease.
Redcliffe Labs envisions preventing preventable health issues by promoting Better Health Everyday.