SMC Penang
SK intellix Malaysia
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Others
Team Management Support
- Assist the MCM in managing and coordinating the daily tasks of the MC team
- Monitor RS Routine Service RC Routine Collection and sales performance of MCs
- Handle VOC Voice of Customer cases especially those involving irregular RS or sales
- Onboard newly joined MCs and ensure smooth integration into the team
- Conduct On the Job Training OJT to equip new MCs with the necessary skills and knowledge
- Ensure sufficient stock of uniforms tools and equipment for the MC team
- Prepare filter quantity forecasts for Warehouse Admin to request from the SCM team
- Verify and approve supporting documents for RS postponements or cancellations submitted by MCs
- Review and verify mileage reimbursement claims submitted by MCs
- Conduct inventory audits in collaboration with the Service Operations Team
- Perform RS tasks during manpower shortages due to contract terminations or MC absences
- Candidate should possess a Professional Certificates, Diploma / Advanced Diploma, Bachelor Degree or equivalent in All Business Field
- Preferably at least 1 year of related working experience.
- Preferably SENIOR MAGIC CARE specializing in Management or equivalent.
- Good communication skills in English, Malay language for both spoken and written
- 1 CONTRACT positions available
About the company
Company website•Retail
We are here with one vision, to perfectly complements our ambition to position SK intellix Malaysia as the premium brand and consumer choice for home appliances in Malaysia.
We take pride in anticipating and satisfying the needs of our customers, we understand that health and safety remain as a priority for all Malaysians. And here is where we see an opportunity to inspire Malaysians to invest in having better quality air and drinking water at home. We are excited to bring in water purifiers and air purifiers of the most advanced in technology and innovation from South Korea.
SK intellix Malaysia has been a trendsetter in Korea’s home appliances industry since its establishment in 1985. Skipping thirty-three years ahead, Malaysia has now become the first Southeast Asian market to have launched the home appliances arm, bringing in award-winning water purifiers and air purifiers in December 2018.
Ever since, we have been awarded with prestigious Presidential Award in recognition of SK intellix Malaysia excellent brand management and also CES Innovation Award 2020 for the ‘all-in-one JIKSOO RICH Ice Water Purifier’ and Motion Air Purifier with its cutting-edge smart home technology. Our other notable milestones would be receiving the Green Star Certification 2020, INNO STAR Certification 2020, The Best Brand of the Chosen by Consumer 2020 and so much more.
In the year 2021, SK intellix Malaysia will continue to move forward with our commitment to enrich all Malaysian homes. This comes in hand with our new slogan Goodbye Old, Hello Magic which represents company’s commitment to becoming a greater home appliances companion of choice for Malaysians.