We are seeking a dedicated and experienced Systems Administrator to join our team. The Systems Administrator will be responsible for the installation, maintenance, and troubleshooting of our school's IT infrastructure, ensuring a secure and efficient technological environment that supports the mission of TCA.
As a community, TCA is committed to pursuing God's truth in a digital culture. Through e4, TCA will equip our learning community with the technological resources to further engage our students, enhance curriculum and enable all learners to use technology well and wisely.
General Responsibilities
- Work on a team to provide system design and support for more than 2,000 PC and Apple desktops, laptops, tablets, and iPads running Windows, Mac OS and iOS
- Manage all help desk tickets and ensure adequate levels of support are being provided in a timely matter
- Manage and support the network infrastructure, firewalls, routers, switches, wireless access points, PA, clocks, bells, printers, copiers, and phone systems
- Administer, maintain, and support servers, Active Directory, Microsoft 365, internet filtering, Intune, Jamf and other essential software applications
- Ensure the security of the IT environment by implementing and maintaining appropriate cybersecurity measures, including firewalls and antivirus software
- Be an integral member of the IT Security Committee and manage the regularly scheduled cybersecurity risk assessments
- Provide technical support for all network and stand-alone printers/plotters, Promethean interactive displays, projectors, and audio-visual equipment across campus
- Develop and maintain system documentation, including configuration guides and operation manuals
- Manage backups, disaster recovery plans, and data integrity processes
- Assist in the development and implementation of IT policies and procedures that support the school's mission
- Manage all technology vendors’ projects and tasks to ensure completion dates are met
- Collaborate with the Educational Technology Specialists to plan and implement technology projects that enhance educational delivery and administrative efficiency
- Stay current with technological trends and advancements to ensure the school leverages the best tools and practices
- Other duties as assigned by the Director of Technology
- Demonstrate the fruits of the spirit (Gal. 5:22-23) in daily work, and interactions with colleagues and others
Preferred Qualifications
- Relevant certifications such as CompTIA Network+, CompTIA Security+, Microsoft Certified Systems Administrator (MCSA), or Cisco Certified Network Associate (CCNA)
- Experience working in an educational environment
- Knowledge of educational technology tools and platforms
- Fully in line with TCA's Christian values and Biblical Statements and Policies
- Have a willing heart for service (Ephesians 6:7)
Required Education, Experience and Qualifications
- Bachelor’s degree in computer science, Information Technology, or a related field
- Minimum of 3-5 years of experience in systems administration or a related role
- Proficiency in managing Windows, Active Directory, and Microsoft 365
- Experience with network administration, including configuration and troubleshooting of firewalls, routers, switches, and wireless access points
- Strong understanding of cybersecurity principles and best practices
- Excellent problem-solving skills with the ability to take ownership of the issue until completion
- Effective verbal and written communication skills, with the ability to explain technical concepts to non-technical users
- Team player
- Strong organizational skills and attention to detail
- Commitment to the mission of TCA
- Proficient time-management skills
- Must be able to efficiently manage and schedule multiple tasks and high priorities with minimal supervision
- Exemplary customer service skills and approachable disposition
- Ability and willingness to learn new technologies and procedures
- Agree with and support TCA’s Doctrinal, Biblical and Mission statements and Christian values
Physical, Mental and Environmental Requirements
- Normal physical demands of working on a technology team with duties including, but not limited to standing, reaching, stooping, squatting down, kneeling, and occasional lifting
- Moving between buildings on campus
- Able to work with constant interruptions
- Hospitable attitude
Job Details
Position: Systems Administrator
Department: Technology
Reports To: Director of Technology
Start Date: Immediately
Hours: Full Time - 12 months
Salary: Commensurate with experience
Benefits: Health, life, dental and vision insurance - Employer-funded retirement plan - 403b retirement plan - Tuition remission - Paid time-off - Vacation