Training and Development Lead

1. About Our Client:

The organization operates within the health technology and clinical research sector, addressing challenges related to training and knowledge dissemination in a rapidly evolving industry. It focuses on providing comprehensive learning resources and support to internal teams such as Customer Experience and Sales, enhancing client engagement and service delivery.

2. About the Opportunity:

The Training and Development Lead is responsible for developing and maintaining product resources and training materials to improve onboarding, support product launches, and equip internal teams with up-to-date learning tools. This role is key to aligning training strategies with organizational needs and enhancing the effectiveness of customer-facing and internal education.

3. Responsibilities:

• Design and implement new hire training courses tailored to specific roles.

• Establish role-specific training programs to support employee development.

• Update and improve training materials and internal resources to reflect current products and industry practices.

• Develop and expand client-facing training modules to enhance adoption and engagement.

• Drive improvements in Help Center documentation to optimize AI search functionality.

4. Requirements:

• Bachelor’s degree in Education, Business, or related field.

• Experience in instructional design, training, or documentation management in health tech, clinical research, or SaaS.

• Proficiency with content management systems, Confluence, and knowledge-sharing tools.

• Project management skills with the ability to manage multiple priorities.

• Strong communication skills for cross-functional collaboration.

• Experience with Articulate Rise, Camtasia, LMS Administration preferred; WordPress helpful.

• Experience using AI tools for instructional design and documentation workflows.

• Familiarity with clinical research workflows and regulatory requirements is a plus.

5. Pay Range and Compensation Package:

• Salary range: $80,000 to $100,000 based on experience and qualifications.

6. Benefits & Perks:

• Remote work from anywhere in the US

• Unlimited paid time off

• 401(k) company match

• Healthcare coverage

• Dental insurance

• Vision insurance fully paid by the company

• Life insurance

• Professional development support

• Work from home expense reimbursement

Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

RemoteHunter is not the Employer of Record (EOR) for this role. Our purpose in this opportunity is to connect exceptional candidates with leading employers. We help job seekers worldwide discover roles that match their goals and guide them to complete their full application directly through the hiring company’s career page or ATS.