- Deliver on strategic, customer-focused change across Suncorp NZ
- Permanent opportunity
- Auckland, Wellington or Christchurch location
The Tribe Lead role is critical to delivering strategic, customer-focused change across Suncorp New Zealand’s portfolio.
As the owner of governance, compliance, and return on investment, the Tribe Lead ensures initiatives align with business goals and regulatory requirements while enabling a continuous flow of value.
They are accountable for defining and prioritising strategic initiatives, managing technical and people implications, and securing cross-functional buy-in to deliver impactful solutions.
This role is essential to achieving customer outcomes, driving strategic execution, and maintaining delivery momentum within the tribe.
What You’ll Do
- Accountable for Business Outcomes & Metrics – Ensure solutions meet the economic business goals established by the portfolio
- Responsible for defining Initiatives and prioritising Epics (including architecture and allocations for technical debt) – Collaborate with Product Owners and ART Leadership to build the required people, process and technology capabilities required
- Accountable for getting value delivered - Collaborate to ensure knowledge and understanding of the technical enablement and people implications of the solution
- Accountable for generating Buy-In – Ensure the change is resourced and the PI is supported and enhanced to create a continuous flow of value
- Mastery of leadership and change management skills, consultation, influencing and negotiation capability
- Experience with Agile change management practises
- Extensive senior experience in the NZ financial services market environment ideally within a Commercial/ Business Insurance context
- Free life, salary continuance and trauma insurance cover
- Discounts on Asteron Life & Vero insurance
- Flexible leave of up to four days per year in addition to annual leave
- Positive, inclusive team environment where we welcome individuality and celebrate diversity
- Flexible work arrangements embracing a healthy work/life balance
- $250 annually for gym membership or hobbies
- Ongoing learning and development opportunities
- Opportunity to join the employee share plan
At Suncorp we build inclusion by providing an environment where everyone can be themselves and feel valued, involved and respected for their perspectives and contribution.
About The Team
We’re proud to be a part of the Suncorp Group family alongside some of Australia and New Zealand’s most trusted names in insurance – working together to bring about faster, simpler and better outcomes for our customers and corporate partners. Our commitment to strong, supportive partnerships extends to our people as well, and the opportunities and support we provide to help you thrive in your career with us. And with a shared customer-obsession and the digital capabilities to make a genuine difference, you’ll see the meaningful impact you can make for our customers and communities, while watching your own career shine too.
About the company
Company website•Insurance
Suncorp offers insurance products and services through some of Australia and New Zealand’s most recognised brands. Our purpose is to build futures and protect what matters – the focus of our company for more than 100 years.
With the passion of our people, and our portfolio of brands including AAMI, GIO, Vero, Bingle, Apia and more, our ambition is to be the leading Trans-Tasman insurer. We put our customers at the heart of every decision, and we genuinely care about our customers and the communities in which they live.
At Suncorp, we are big on culture, which is why ours is built on trust, empowerment, and flexibility, to help our people unlock their full potential and unleash their best and brightest selves. A career with us is more than just a job, it is an opportunity to positively impact the lives of thousands of people through the work you do each day.