Visitor Services Officer

• Casual
• Band 4, Hourly Rate $45.57
  
  

The City of Greater Bendigo is in the heart of central Victoria on Dja Dja Wurrung and Taungurung Country. Located just 90 minutes’ drive from Melbourne, our region offers all the benefits of a large city with a warm and welcoming country feel.

Greater Bendigo is an attractive region that is famous for its food and wine, and boasts the Bendigo Art Gallery, theatres, stunning heritage buildings and natural surrounds that provide great recreational opportunities. There are also high quality education and health services, a wide range of housing options, excellent rail and road networks, and Bendigo Airport has regular direct QantasLink flights to Sydney.

We provide more than 65 important services to support our community, which is heading towards a population of 200,000 by 2050. Now is a great time to join us!

The Role

Are you an enthusiastic and motivated team player who is committed to delivering high quality visitor services? Come join our award winning Bendigo and Heathcote Visitor Centres where you will assist customers by providing advice on the region, provide retail service, plan itineraries and book accommodation, tours, and tickets.

The Bendigo and Heathcote Visitor Centres are open 7 days per week and service over 120,000 people annually combined. They deliver an innovative range of visitor servicing programs and provide enriched visitor experiences within the region. Check out our Bendigo Visitor Centre and Heathcote Visitor Centre website for more information.

Some flexibility in working hours is required including early starts, weekends, public holidays and/or evening work. Join us and support our visitors to experience what our region has to offer.

About You

You will have exceptional customer service skills and a good working knowledge of the Microsoft Office suite and the ability to browse and research on the Internet. Effective time management skills and the ability to work as part of a highly motivated team are essential.

This role requires a satisfactory police records check and an Employee Working with Children Check.

Benefits

• Contribute to our community | Work close to home in the beautiful Bendigo region
• Achieve work/life balance | Values based organisation
• Access to a range of mental health and wellbeing supportive initiatives
  
  

Visit our Employee Benefits website for more of our benefits.

Position Description

Click here to view the Position Description

Click here for further information on the detailed position demands (this document provides further details on the physical and psychological requirements of the position which have been outlined in the table in the position description)

Contact

If you require any further information regarding this position, please contact Amanda Foster, Visitor Services Lead, 0460 737 142.

To Apply

Please submit your cover letter, outlining why you are interested in this position and detailing your relevant experience with your current CV/resume by 11pm Sunday 2 August.

Apply Now