Manager of Information Technology

Position: Manager of Information Technology

Reports to: Chief Financial Officer (CFO)

Position Description: Plan, coordinate, and direct all operational activities within the Information Technology department and provide support for information technology solutions that enhance mission critical business operations.

Company Overview :

Zumbiel is a fourth-generation family-owned business that has been in the printing and packaging business for over 180 years. We are a printing and packaging company offering a wide range of products from beverage to consumer, and one of the leading in the industry. This is a company that offers the opportunity for a career and a unique culture with our family-owned atmosphere.

What makes us unique:

• Medical, Dental, Vision, and 401k with company match
• Commitment to employee health & wellness through wellness program
• Growth opportunities with performance reviews and internal hiring
• Company sponsored events to promote culture & engagement
• Driven by our core values
  
  
  

Primary Responsibilities:

• Serve as the link of communication between customers and internal teams. Manage relationships with internal teams: production planning, graphics
• Collaborate with decision makers in other departments to identify, implement, and support cost effective technology solutions aligned with corporate goals and objective
• Project Management leadership among interdepartmental teams with a focus on specific improvement efforts regarding cost reduction, improved efficiency, and profit
• Develop and implement IT strategies aligned with the company's goals and objectives
• Oversee the management of IT infrastructure, including networks, servers, and software applications
• Ensure network and storage capabilities can accommodate business needs
• Manage database architecture, security, and capabilities
• Maintain ERP system and integrations, implement upgrades, and ensure availability, integrity and confidentiality
• Support business reporting needs through ERP reporting, business intelligence dashboarding, and Sharepoint
• Lead cybersecurity strategy, review results and monitor remediations, manage audits and implement training for IT team and end user
• Plan and develop Sharepoint programming for intranet activities
• Lead and mentor the IT team, fostering a collaborative and innovative work environment
• Manage IT budgets, resources, and vendor relationships
• Stay current with emerging technologies and industry trends to drive continuous improvement
• Coordinate with other departments to understand their technology needs and provide effective solution
• Guide security decisions and provide resources for AI initiatives
• Develop and enforce IT policies and procedures to ensure compliance with data backup strategies, government regulations and best practices
• Handle crisis management, ensuring quick resolution of IT-related issues
• Monitor and implement electronic data interface (EDI) with customers and vendors
  
  
  

Requirements:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred)
• Minimum of 10 years of experience in IT, with at least 5 years in a management role
• Strong knowledge of IT infrastructure, systems, and applications
• Excellent problem-solving and decision-making skills
• Proven ability to manage and lead a diverse team
• Strong communication and interpersonal skills
• Experience with budget management and strategic planning
• Knowledge of cybersecurity best practices and data protection regulations
• SQL database developer or engineer experience
• EDI experience preferred
• Manufacturing experience preferred
  
  
  

Operating Budget Details:

• Technology Capex
• Department Budget
  
  
  

Key Performance Metrics:

• Customer Complaint (CCN) Entry within 24 hours of customer notification.
• Department plan to budget
• Microsoft Secure Score
• Carbon Black Critical Vulnerabilities
• ERP System Failures
• ROI on IT Capex Projects
• Specific IT Department Objectives (TBD)
  
  
  

Number of Direct Reports: 3