BUSINESS MANAGER

Frank and Fearless | Remote, Australia or New Zealand | 25-30 hours per week

frankandfearless.com

WHO WE ARE

Adam Harris and Naomi Harris founded Frank and Fearless on a simple belief: real change comes from honest conversations, held with genuine care for the person in them. That's the carefrontational value, and it runs through everything here.

Adam is a certified EOS Implementer, keynote speaker, and facilitator. He works with CEOs, business owners, and leadership teams who are serious about stepping up. He challenges assumptions, cuts through the noise, and helps people get from where they are to where they actually want to be. With humour. With directness. With real investment in the people he works with.

Naomi is the integrator. A holistic life coach and mind-body practitioner with over a decade of experience, she turns vision into something real. She holds space, builds systems, and helps leaders navigate the pivotal transitions most people avoid. Where Adam challenges, Naomi grounds.

Together they've built a practice that works with purpose-driven leaders across Australasia and the UK. The client list includes KPMG, Google, and Coca-Cola, but the work is personal regardless of the organisation size. Alongside the core coaching and EOS practice sits Beyond the Mic: a weekly radio show on Most FM, a quarterly thematic publication, and networking events that bring the community together.

WHY THIS ROLE EXISTS

The business is in good shape and the vision is clear. Adam needs to be out in front: connecting, selling, on stage, with clients. Naomi needs the space to create, build new IP, and explore the opportunities she's been putting off. Neither happens while they're managing the backend.

The right person here creates capacity for two people who operate at their best when they're not in the weeds. That's the whole point of this hire.

Six months in, success looks like this: Adam's EOS clients are scheduled and managed without him touching it. Beyond the Mic runs like clockwork. The pipeline has clarity and proposals aren't getting lost. Naomi has breathing room to build and explore. Things move without either of them having to be in the middle of it.

THE ROLE

Day to day: running the Pipedrive pipeline, keeping Adam's calendar and speaking engagements moving, owning the Beyond the Mic radio and publication process end to end, building marketing assets in Canva, and finding the automation opportunities that quietly make everything easier.

Adam operates fast. High trust, minimal briefing. Just tell him where to be, when, and with whom. Naomi wants context, preparation, and someone who brings solutions rather than more decisions. You'll work with both, and you'll know instinctively how to adjust for each of them. That's not a skill you learn on the job here. It's part of who you are.

For the full scope of responsibilities, salary details and the position description can be found here: https://bit.ly/frank_fearless_PD

WHAT YOU'LL OWN

- Client experience: onboarding, scheduling, touchpoints, testimonials

- Sales pipeline: Pipedrive, lead follow-up, discovery calls, proposal support

- Beyond the Mic: end-to-end radio show coordination, quarterly publication

- Marketing and brand: newsletters, social scheduling, Canva collateral

- Events and speaking: logistics for speaking gigs, networking events, sales events

- Operations and platforms: automation, filing, process templates, weekly pulse report

- Finance admin: invoice follow-up, bookkeeper liaison, Xero and HubDoc

WHO YOU ARE

Skills and experience will get you into the conversation. What keeps you here is something harder to put on a resume.

You're the kind of person who notices what's missing before anyone else does. You close loops, you brief before you act, and when you hand something over it's already thought through. You don't wait to be walked through things. You find a way.

You've likely had the experience of working with a leader who moves fast and trusts quickly, and you know how to operate in that environment without either over-checking or flying blind. You read what's needed. You calibrate.

You value the work itself, not just getting through it. Timeliness matters to you. Quality matters to you. And you bring enough lightness to the day that the people around you are glad you're there.

WHAT YOU BRING

- 3-5+ years in business management, EA, operations, or practice coordination, ideally in a small business or consultancy environment

- Hands-on Pipedrive experience (or comparable CRM). You know how to run a pipeline, not just keep it tidy

- Canva confidence. You can take a rough brief and produce something considered and on-brand

- Comfort across WordPress (Divi Builder a bonus), Dropbox, Outlook, ClickUp, and Xero

- Experience working across multiple leaders with different styles

- Familiarity with EOS or a similar planning framework is a real advantage

- Based in Australia or New Zealand, available across NZT business hours (9am-5pm)

WAYS OF WORKING

Fully remote, 20-25 hours per week. Flexible depending on the right person's circumstances. Two fixed points in the week:

- Thursdays: radio show social media assets scheduled (can be prepared ahead of time)

- Mondays, 2-7pm NZT: active availability required for radio show live post coordination

- Weekly 90-minute planning meeting, timing agreed with the team

You'll meet Adam and Naomi in person one to four times a year when events or travel align. It's not a condition of the role, but it's how the relationship gets built.

READY TO APPLY?

If this sounds like the right fit for where you're at, we'd love to hear from you.

Submit via SEEK:

- Your CV (PDF, max 2 pages, keep it relevant)

- A one-page cover letter or a 2-3 minute video. Your call. Tell us why this role appeals, how your experience maps to what's described, and what it's like to work with you.

Applications without a cover letter or video won't be progressed. LinkedIn applications won't be considered.

Candidates successfully shortlisted will hear from Katee Gray initially. From there, we will be aiming to proceed with interviews the week of March 23rd, and will continue to accept applications until we find the right fit.

Questions? Contact Katee Gray: hello@kateegray.com

OUR RECRUITMENT APPROACH

Applications are reviewed regularly. Everyone who submits a complete, personalised application will hear back from us, even if it's just to say you're not progressing. We don't leave people wondering.

This process looks at values alignment and working style alongside capability. The resume matters, but it's not the whole picture.

ADDITIONAL SUPPORT AND ADJUSTMENTS

We're committed to an accessible recruitment process. If you have a disability, neurodivergence, or access requirements, please let us know how we can best support you.

Adjustments available include alternative application formats, flexible communication methods, additional preparation time, modified interview structures, and a process brief if that helps.

Contact: hello@kateegray.com

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